Overview

Hotel El Hormiguero

Avenida 10 entre Juarez y calle 2, 77710 Playa del Carmen, QR, Mexico
+52 984 803 5138

Rp 613,334+

Overall guest ratings

7.1/10 Good
Based on 231 reviews

Review highlights

  • 9.2
  • 9.2
  • 4.3
  • 4.0

Good to know

  • Spacious rooms

Nearby

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    About

    When you stay at Hotel El Hormiguero, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Free WiFi is an added perk, and guests looking to stay active can check out the nearby scuba diving.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 231 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 5.2 "Average comfort."
      6.4 "Only 64% thought the air conditioning was adequate."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      1.4 "86% found problems with the furniture."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 0.0 "Horrible vibe."
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    Overall rating

    7.0 Good
    Based on 117 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 5.4 "Average comfort."
      6.5 "Only 65% thought the air conditioning was adequate."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      2.3 "77% had problems with the shower."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."

    Overall rating

    6.3 Good
    Based on 55 reviews
    • 9.1 "World class service."
    • 9.0 "Terrific location."
    • 5.0 "Average comfort."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."

    Overall rating

    7.5 Good
    Based on 57 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 5.4 "Average comfort."
    • 4.1 "Rooms are not good."
      2.8 "72% complained about the bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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