Overview

El Sueño Hotel & Spa
Top Romantic Hotel

9 Oriente No. 12 Centro Historico, 72500 Puebla, PU, Mexico
+52 222 232 6489

Rp 880,000+

Overall guest ratings

8.4/10 Excellent
Based on 280 reviews

Review highlights

  • 9.7
  • 9.0
  • 6.7
  • 4.9

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A great choice for a stay in Puebla, El Sueño Hotel & Spa features a rooftop terrace and offers airport drop-off service (available 24 hours) for MXN 480 per vehicle. Guests can visit the spa to be pampered with hot stone massages, detox wraps, or body wraps, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and DVD players.

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    Amenities

    • Free Wi-Fi
    • Gift shop
    • Fitness centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 280 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Awesome vibe."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 8.8 "Food is delicious."
      8.3 "83% were happy with the price."
    • 7.9 "Good service."
      9.8 "98% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      3.3 "67% had problems with the shower."
      2.0 "80% thought they were poorly maintained."
    • 4.5 "Value below average."
    • 3.9 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 2.9 "Horrible pool."
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    Overall rating

    8.7 Excellent
    Based on 271 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Vibe was good."
      9.7 "97% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 8.8 "Food is delicious."
    • 7.9 "Good service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.5 "Only 65% said rooms were big enough."
    • 4.3 "Value below average."
    • 4.0 "Not very clean."
    • 2.9 "Horrible pool."
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    Overall rating

    8.1 Excellent
    Based on 2 reviews
    • 8.0 "Great service."

    Overall rating

    8.6 Excellent
    Based on 5 reviews
    • 4.9 "Rooms are not good."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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