El Sueño Hotel & Spa
Top Romantic Hotel

9 Oriente No. 12 Centro Historico, 72500 Puebla, PU, Mexico
+52 222 232 6489

Rp 1,012,988+

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Overall guest ratings

8.4/10 Excellent
Based on 264 reviews
See all reviews

Review highlights

  • 9.6
  • 8.8
  • 4.6
  • 4.5

Good to know

  • Nice building
  • Stylish Hotel
  • Beautiful architecture
  • Wonderful sightseeing


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    With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, steps from Amparo Museum and Palafoxiana Library. This 4-star hotel is within close proximity of Puebla Cathedral and Profetica.


    Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and DVD players. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.


    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    • Free Wi-Fi
    • Gift shop
    • Fitness centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free valet parking
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    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 264 reviews
    • 9.6 "Terrific location."
    • 8.8 "Vibe was good."
    • 8.0 "Amenities are good."
    • 7.6 "Good service."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 4.6 "Value below average."
    • 4.5 "Rooms are not good."
    • 3.6 "Pool is below average."
    • 3.5 "Not very clean."
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    Overall rating

    8.6 Excellent
    Based on 253 reviews
    • 9.6 "Terrific location."
    • 8.6 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 7.9 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 7.8 "Good amenities."
      7.7 "77% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.0 "80% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
    • 4.6 "Value below average."
    • 3.6 "Not very clean."
    • 3.6 "Pool is below average."
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    Overall rating

    8.1 Excellent
    Based on 5 reviews
    • 7.6 "Good service."

    Overall rating

    8.5 Excellent
    Based on 5 reviews
    • 4.6 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Stylish Hotel"
    "Beautiful architecture"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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