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Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100

Rp 1,972,973+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,921 reviews

Review highlights

  • 9.2
  • 8.4
  • 5.8
  • 5.0

Good to know

  • Comfortable beds
  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,921 reviews
    • 9.2 "Terrific location."
    • 8.4 "Great service."
    • 6.3 "Beach is so-so."
    • 6.1 "Rooms are ok."
    • 6.0 "Internet is average."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.0 "Vibe was decent."
    • 4.6 "Bad amenities."
    • 4.4 "Pool is below average."
    • 3.9 "Bar is not good."
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    Overall rating

    8.1 Excellent
    Based on 1,344 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.7 "Average comfort."
    • 6.1 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.2 "For only 62%, the bathroom was ok."
    • 4.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      2.0 "80% complained about the elevator."
    • 4.1 "Pool is below average."
    • 4.1 "Value below average."
      0.6 "The price was too high for 94%."
    • 4.0 "Bar is not good."
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    Overall rating

    8.1 Excellent
    Based on 441 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.5 "Average comfort."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Pool is below average."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.0 Good
    Based on 19 reviews
    • 9.2 "Terrific location."
    • 5.8 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 115 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "High comfort."
      7.7 "77% said the beds were comfortable."
    • 6.0 "Rooms are ok."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.4 "Vibe wasn't good."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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