Overview

Park Plaza Santiago

Av. Ricardo Lyon, 207, Santiago 751-0190, Chile
+56 2372 4000

Rp 961,039+

Overall guest ratings

8.2/10 Excellent
Based on 1,835 reviews

Review highlights

  • 9.2
  • 8.7
  • 4.5
  • 3.4

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Placing you within a 15-minute drive of Palacio de la Moneda and San Cristobal Hill, Park Plaza Santiago offers an airport shuttle (available on request) for USD 80 per vehicle. Guests can indulge in spa services, and Park Lane serves breakfast, lunch, and dinner. There's an indoor pool and a rooftop terrace, and rooms at this upscale hotel offer MP3 docks and 24-hour room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,835 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
    • 8.7 "Breakfast is good."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      8.4 "84% said the concierge service was amazing."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
      0.2 "For 98%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      3.2 "68% found problems with the furniture."
      2.9 "71% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      1.4 "86% criticized the small bathroom."
      2.7 "73% thought the tv was sub-standard."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      0.7 "93% complained about the elevator."
    • 3.1 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
    • 3.0 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,045 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.8 "88% said the concierge service was amazing."
      7.4 "Housekeeping was great, according to 74%."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      2.3 "77% thought they were poorly maintained."
      0.1 "For 99%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      2.8 "72% found problems with the furniture."
      2.9 "71% had problems with the shower."
      2.7 "73% thought the tv was sub-standard."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
    • 3.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 311 reviews
    • 9.2 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.3 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
      5.4 "For only 54%, the noise level was all right."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.5 "Pool is below average."
    • 3.1 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 55 reviews
    • 9.3 "Terrific location."
    • 8.6 "Breakfast is good."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
    • 3.7 "Not very clean."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
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    Overall rating

    7.9 Good
    Based on 422 reviews
    • 8.8 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.7 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 4.3 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
    • 2.9 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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