Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.6 "Excellent amenities."9.5 "95% thought the
building was wonderful ." 10.0 "100% found thegrounds to be nice ." -
9.2 "Excellent pool."
-
8.9 "Good value."
-
8.8 "Location is great."9.1 "
City centre within easy reach , said 91%." -
8.7 "Great service."8.9 "89% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." -
6.8 "Breakfast is mediocre."
-
6.1 "Food is average."
-
0.0 "Disappointing internet connection."0.0 "100% said the
wifi quality was bad ."
Overall rating
-
9.7 "Excellent amenities."9.7 "97% thought the
building was wonderful ." -
9.1 "Excellent pool."
-
8.6 "Location is great."8.8 "
City centre within easy reach , said 88%." -
8.5 "Great service."8.8 "88% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." -
7.9 "Good vibe."8.0 "80% thought, the
hotel was modern ." -
6.4 "Breakfast is mediocre."
-
0.0 "Disappointing internet connection."0.0 "100% said the
wifi quality was bad ."
Overall rating
-
9.1 "Excellent pool."
-
8.7 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.7 "Location is great."9.3 "
City centre within easy reach , said 93%." -
8.5 "Rooms are great."
-
6.8 "Breakfast is mediocre."
-
6.0 "Food is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
The staff made our trip memorable. They were all excellent.
-
3.7review from
Champagne buffet breakfast, the free transfers from port and airport, the hotel swimming pool and proximity to the town of Fira (walking distance). The rooms are not well maintained for a 5* hotel and half of the rooms with 'volcano views' are actually facing the main road. Those rooms facing the other side may be better but they have a narrow staircase, without a bannister, leading up to the gallery/bedroom which was not practical. The biggest disappontment was the number of iunexplainable flys in the rooms. We changed rooms 3 times but just could not get away from them - not something one would expect to find in this level of hotel.
-
6.3review from
Almost everyone on the Hotel staff is very friendly and kind. The breakfast is good and the pool is excelent. The Hotel location, although not on the beach, is very central, and that allows one to reach every beach of the island in about 20 minutes by car. The breakfast is good, but could be improved considering the price one pays to stay there.
-
4.0review from
The food was excellent, it was on par with a five star hotel. The swimming pool is beautiful, very big and clean. I would not rate this hotel five star. The rooms are basic and the staff aren't very helpful (even though they do try to be but don't know how to be). Seems to me that it is considered to be a hotel only for tourists so they tend to get away with a lot.
-
8.0review from
Everything
-
7.2review from
Everything was great. The room had an excelent view and we it felted like home.The pool was great and the staff was very nice.The organization and the display of the hotel was excelent, perfect for a nice and relaxation vacacions. Needs more variety on breakfast
-
6.4review from
everything, esp wi fi in the room. nice. helpful, friendly staff, short walk from town center and bust stop for tours. it was good overall. the fact that there are no screens and if you dare open windows or doors for fresh air you will have a room full of flies because of the intense heat. but the air conditioner works just fine.
-
7.6review from
The facility is beautiful Service was good. Hotel was quiet, pool was like out of a magazine. We would come back to this hotel. Would be nice to be able to have coffee earlier than 7:00a.m.
-
8.0review from
The staff were very good,the food was wonderfull and we thought very good value,our room was great and the location excellent.
-
8.0review from
people are very friendly
-
7.2review from
Everything was great. The room had an excelent view and we it felted like home.The pool was great and the staff was very nice.The organization and the display of the hotel was excelent, perfect for a nice and relaxation vacacions. Needs more variety on breakfast
-
7.6review from
The facility is beautiful Service was good. Hotel was quiet, pool was like out of a magazine. We would come back to this hotel. Would be nice to be able to have coffee earlier than 7:00a.m.
-
3.7review from
Champagne buffet breakfast, the free transfers from port and airport, the hotel swimming pool and proximity to the town of Fira (walking distance). The rooms are not well maintained for a 5* hotel and half of the rooms with 'volcano views' are actually facing the main road. Those rooms facing the other side may be better but they have a narrow staircase, without a bannister, leading up to the gallery/bedroom which was not practical. The biggest disappontment was the number of iunexplainable flys in the rooms. We changed rooms 3 times but just could not get away from them - not something one would expect to find in this level of hotel.
-
6.3review from
Almost everyone on the Hotel staff is very friendly and kind. The breakfast is good and the pool is excelent. The Hotel location, although not on the beach, is very central, and that allows one to reach every beach of the island in about 20 minutes by car. The breakfast is good, but could be improved considering the price one pays to stay there.
-
4.0review from
The food was excellent, it was on par with a five star hotel. The swimming pool is beautiful, very big and clean. I would not rate this hotel five star. The rooms are basic and the staff aren't very helpful (even though they do try to be but don't know how to be). Seems to me that it is considered to be a hotel only for tourists so they tend to get away with a lot.
-
6.4review from
everything, esp wi fi in the room. nice. helpful, friendly staff, short walk from town center and bust stop for tours. it was good overall. the fact that there are no screens and if you dare open windows or doors for fresh air you will have a room full of flies because of the intense heat. but the air conditioner works just fine.
