Hotel Roemer

The staff was friendly and helpful. They spoke excellent English and Dutch. The location was excellent and close to P.C Hooft Straat, which I think should be emphasized in the hotel manual/guide. The hotel was also right next to the Vondel park. It was close enough to the leidseplein for a short walk but far enough to away from the rowdiness. The complimentary liquor in the room was highly appreciated. The toiletries should be replenished every day, especially shampoo and body soap. The proximity of my room (room 18) to the service area meant that early in the morning I could hear the breakfast serviced being prepared quite clearly. The door and insulation for rooms close to the kitchen should be thicker. The curtains on the windows were blackout curtains which were nice, but I would have also preferred there to be curtains through which light can pass through to help adjust to the new timezone. It was either completely dark or completely exposed with these curtains - and being right next to the hotel courtyard meant that the windows were at eye level for anyone there.

Guests are given unlimited free drinks (of any sort) and snacks are always available. The hotel is advertised as having a restaurant. There is room service (very good) and hot breakfasts to order, but a restaurant for dinner is in a sister hotel down the block.

The staff at the hotel were very pleasant and helpful. While remaining professional they were warm and welcoming. My son would often join me for a drink after work and we enjoyed sitting in the living room of the lobby. At breakfast one member of the staff (Sau (?) always remembered what I liked and greeted me with smile and a cup of coffee. All and all, I could not have been more pleased in terms of the facility, location, and personel. My rooms were attractive, but in both, 21 and ? the closet was practically inaccessible. One must sit on the bed to open the doors.

Location and very attentive staff. Paying for internet access in room.

Lovely boutique hotel that lived up to the description on website. Staff very friendly and extremely helpful. A very minor point but would have expected more luxurious bathroom products to live up to the luxurious standard of bedroom and bathroom!