Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Brookstone Lodge

4 Roberts Road, Asheville, NC 28803, United States
+1 828 398 5888

Rp 880,000+

Overall guest ratings

7.7/10 Good
Based on 1,399 reviews

Review highlights

  • 9.1
  • 9.0
  • 5.1
  • 4.1

Nearby

    show all

    About

    You'll be centrally located in Asheville with a stay at Brookstone Lodge, steps from Asheville's Fun Depot and close to Biltmore Estate. This hotel is within close proximity of Biltmore Village and Cathedral Of All Souls.

    Rooms

    Make yourself at home in one of the 73 individually decorated guestrooms, featuring refrigerators and microwaves. 36-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.

    Dining

    A complimentary hot/cold buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Gift shop
    • Laundry service
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,399 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 9.0 "Excellent value."
      9.9 "99% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.5 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 7.4 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 5.5 "Food is average."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 4.1 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
    • 3.3 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
    • 2.9 "Disappointing wellness & sports facilities."
      2.6 "74% didn't like the fitness area."
      2.0 "80% said that wellness & sports facilities were unclean."
    View all review categories

    Overall rating

    7.9 Good
    Based on 839 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.5 "Location is great."
      8.8 "Easily accessible by car, said 88%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Breakfast is mediocre."
    • 4.9 "Disappointing food."
      2.2 "78% said the pork dishes didn't taste good."
      3.3 "67% did not enjoy the desserts."
    • 4.4 "Vibe wasn't good."
      3.6 "For 64%, the lobby entrance was sub-standard."
      4.0 "60% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      4.3 "57% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      2.0 "Air conditioning was criticized by 80%."
      2.4 "76% found problems with the furniture."
      4.0 "For 60%, the rooms looked old."
    • 3.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 3.2 "Disappointing wellness & sports facilities."
      2.5 "75% didn't like the fitness area."
    View all review categories

    Overall rating

    7.5 Good
    Based on 405 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.3 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      9.0 "90% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 5.1 "Pool is mediocre."
    • 5.0 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
    • 3.9 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 3.4 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
    • 2.4 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
    View all review categories

    Overall rating

    6.8 Good
    Based on 41 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.2 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 4.7 "Rooms are not good."
    • 3.9 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 111 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.3 "Location is great."
    • 7.7 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
    • 3.7 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close