Overview

Mercure Bristol Grand Hotel

Broad Street, Bristol, BS1 2EL, United Kingdom
+44 871 376 9042

Rp 960,000+

Overall guest ratings

7.3/10 Good
Based on 3,353 reviews

Review highlights

  • 9.3
  • 7.2
  • 4.8
  • 4.7

Good to know

  • Friendly service

Nearby

    show all

    About

    Mercure Bristol Grand Hotel has had an extensive makeover giving the historic Grade II listed building a stylish and distinctive new look and feel for 2017. The 182 room property's fresh interior draws inspiration from the city's independent art scene and the building's rich historic past to create a classic yet contemporary finish. Keepers Bar & Kitchen features solid wood and metal fittings and serves much loved British meals using quality, locally sourced ingredients and a wide selection of drinks.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 3,353 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 6.5 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.3 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.6 "66% said the architecture was not spectacular."
      5.3 "For only 53%, the facilities were new enough."
      6.1 "61% said the handicap accessible facilities were average."
      6.5 "Sufficient business facilities, according to 65%."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
      2.1 "79% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 4.7 "Not very clean."
      4.2 "58% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
      1.6 "Dirty pool, said 84%."
      1.8 "82% said that wellness & sports facilities were unclean."
      0.0 "Unclean dining area, according to 100%."
    • 4.6 "Disappointing food."
      3.7 "63% did not enjoy the desserts."
      2.9 "For 71%, the dining experience was not enjoyable."
      3.1 "69% said the pork dishes didn't taste good."
      2.2 "78% found the side dishes unedible."
      0.0 "Unclean dining area, according to 100%."
    • 4.6 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      4.2 "58% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      2.9 "Air conditioning was criticized by 71%."
      4.9 "51% were unhappy with the view."
    • 3.8 "Bar is not good."
      4.7 "Bar service was unacceptable, according to 53%."
      0.0 "100% said beverages were too expensive."
      4.0 "Alcoholic drinks were awful, according to 60%."
    View all review categories

    Overall rating

    7.4 Good
    Based on 2,045 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 6.4 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.8 "58% thought the bathroom was big enough."
    • 5.5 "Average value."
    • 5.0 "Rooms are ok."
      3.9 "61% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      3.6 "For 64%, the rooms looked old."
      4.6 "54% had problems with the shower."
      2.2 "78% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
      2.9 "Air conditioning was criticized by 71%."
      4.6 "54% were unhappy with the view."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 4.4 "Disappointing food."
      3.4 "66% did not enjoy the desserts."
      3.2 "For 68%, the dining experience was not enjoyable."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
      1.6 "Dirty pool, said 84%."
    • 3.1 "Bar is disappointing."
      4.2 "Bar service was unacceptable, according to 58%."
    View all review categories

    Overall rating

    7.5 Good
    Based on 435 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.2 "62% said the architecture was not spectacular."
    • 5.1 "Pool is mediocre."
    • 5.0 "Average cleanliness."
      4.3 "57% thought it was rather dirty."
    • 4.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 4.7 "Disappointing food."
    • 3.7 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.0 "80% thought it was too noisy."
    • 3.5 "Rooms are not good."
      4.0 "60% said rooms were small."
      3.0 "70% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.1 "59% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      4.7 "53% were unhappy with the view."
      1.8 "82% found problems with the furniture."
    View all review categories

    Overall rating

    5.8 OK
    Based on 100 reviews
    • 9.4 "Terrific location."
    • 7.0 "Good service."
      5.6 "56% said the reception staff was ok."
    • 5.7 "Average value."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.2 "Vibe was decent."
    • 5.0 "Food is average."
    • 4.7 "Not very comfortable."
      4.6 "54% said rooms were small."
    • 4.4 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.2 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      3.1 "69% thought the tv was sub-standard."
      4.6 "54% said rooms were small."
    • 3.8 "Bar is not good."
    View all review categories

    Overall rating

    7.3 Good
    Based on 771 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.3 "Vibe was decent."
      5.5 "55% thought the atmosphere was somewhat friendly."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 5.2 "Average value."
    • 4.7 "Disappointing food."
      4.3 "57% did not enjoy the desserts."
    • 4.6 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      3.8 "62% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      4.3 "57% said rooms were small."
      1.9 "81% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 4.3 "Bar is not good."
    • 4.1 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      4.3 "57% said rooms were small."
      3.8 "62% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      2.1 "79% said the bathroom was dirty."
      2.8 "72% thought the tv was sub-standard."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close