Overview

Park Royal Cancun

Blvd Kukulcan Km 12.5, 77500 Cancun, QR, Mexico
+52 998 885 1333

Rp 2,586,667+

Overall guest ratings

7.5/10 Good
Based on 650 reviews

Review highlights

  • 9.5
  • 9.1
  • 6.4
  • 5.9

Good to know

  • Friendly service
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    Just 200 meters (219 yards) from shopping, dining, and entertainment at Cancún's signature La Isla Mall, this resort is also next to a Mayan ruin 500-800 years old. 2 swimming pools, a toddlers' pool, 2 restaurants, 2 snack bars, a swim-up bar, and daily activities are among the amenities included in the Park Royal's room rates. Housed in 2 pyramid-style buildings, the Park Royal's guestrooms and suites face the Caribbean Sea and Nichupté Lagoon. Guestroom floors and bathrooms are clad in marble.

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    Park Royal Cancun

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Babysitting or child care
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 650 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Perfectly clean."
      9.1 "91% thought it was clean."
      9.0 "90% said rooms were clean."
    • 8.8 "Breakfast is good."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% said the recreation staff was great."
      7.0 "70% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      8.0 "80% said the booking process went smoothly."
      9.6 "Lovely bar service, according to 96%."
      8.9 "Housekeeping was great, according to 89%."
    • 6.6 "Bar is ok."
    • 6.4 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      7.0 "Yummy desserts, said 70%."
      5.7 "57% thought the dining experience was appropriate."
    • 5.9 "Pool is mediocre."
    • 5.6 "Internet is average."
    • 4.7 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      1.9 "81% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
    • 4.6 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
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    Overall rating

    8.2 Excellent
    Based on 208 reviews
    • 9.6 "Terrific location."
    • 9.0 "Perfectly clean."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.8 "High value."
    • 6.3 "Bar is ok."
    • 6.2 "Food is average."
    • 5.5 "Pool is mediocre."
    • 5.4 "Internet is average."
    • 5.3 "Rooms are ok."
    • 5.2 "Average comfort."
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    Overall rating

    7.7 Good
    Based on 344 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% appreciated the closeness to the beach."
    • 9.0 "Perfectly clean."
    • 9.0 "Wonderful beach."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 6.9 "Bar is ok."
    • 6.8 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.9 "Pool is mediocre."
    • 4.5 "Not very comfortable."
    • 4.1 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.6 "84% had problems with the shower."
      1.4 "86% thought they were poorly maintained."
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    Overall rating

    7.2 Good
    Based on 97 reviews
    • 9.3 "Terrific location."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.5 "High value."
    • 6.0 "Food is average."
    • 5.6 "Internet is average."
    • 5.1 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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