Overview

Park Royal Cancun

Blvd Kukulcan Km 12.5, 77500 Cancun, QR, Mexico
+52 998 885 1333

Rp 2,157,867+

Overall guest ratings

7.6/10 Good
Based on 681 reviews

Review highlights

  • 9.4
  • 9.3
  • 6.2
  • 6.2

Good to know

  • Friendly service
  • Clean hotel facilities
  • Beach nearby
  • Great shopping

Nearby

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    About

    Just 200 meters (219 yards) from shopping, dining, and entertainment at Cancún's signature La Isla Mall, this resort is also next to a Mayan ruin 500-800 years old. 2 swimming pools, a toddlers' pool, 2 restaurants, 2 snack bars, a swim-up bar, and daily activities are among the amenities included in the Park Royal's room rates. Housed in 2 pyramid-style buildings, the Park Royal's guestrooms and suites face the Caribbean Sea and Nichupté Lagoon. Guestroom floors and bathrooms are clad in marble.

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    Park Royal Cancun

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Babysitting or child care
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 681 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Perfectly clean."
      9.3 "93% thought it was clean."
      9.1 "91% said rooms were clean."
    • 8.6 "Breakfast is good."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      9.2 "Housekeeping was great, according to 92%."
    • 6.7 "Bar is ok."
    • 6.2 "Pool is mediocre."
    • 6.2 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
      6.9 "Desserts were ok, said 69%."
      6.2 "62% thought the dining experience was appropriate."
      5.0 "50% thought the snacks were adequate."
    • 5.2 "Rooms are ok."
      5.7 "Only 57% said the rooms were modern."
      5.0 "Only 50% thought the furniture was functional."
    • 4.9 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
    • 4.4 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 245 reviews
    • 9.5 "Terrific location."
    • 9.2 "Perfectly clean."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.6 "Bar is ok."
    • 6.4 "Food is average."
    • 6.0 "Pool is mediocre."
    • 5.5 "Rooms are ok."
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    Overall rating

    7.6 Good
    Based on 360 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
    • 9.2 "Perfectly clean."
    • 9.2 "Wonderful beach."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
    • 7.0 "Good bar."
    • 6.7 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.8 "Not very comfortable."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.4 "76% had problems with the shower."
      1.5 "85% thought they were poorly maintained."
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    Overall rating

    7.2 Good
    Based on 74 reviews
    • 9.3 "Terrific location."
    • 7.9 "High value."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 5.3 "Rooms are ok."
    • 4.4 "Internet is poor."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Beach nearby"
    "Great shopping"
    data provided by TrustYou

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