Guest reviews
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All reviews
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Couples
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Families
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Solo
Overall rating
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9.8 "Incredible bar."10.0 "
Delicious alcoholic drinks , according to 100%." 10.0 "100% thoughtbeverage prices were a great value ." -
9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.8 "98%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." -
8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 9.3 "93% wereimpressed by the valet service ." 8.2 "Management was excellent , said 82%." -
8.7 "Breakfast is good."9.7 "97% were
happy with the price of the breakfast ." -
8.7 "Food is delicious."8.9 "89%
loved the menu selection ." 10.0 "100% werehappy with the price ." 9.1 "91%enjoyed the snacks that were offered." 10.0 "100%loved the dining experience ." -
4.7 "Bad amenities."4.6 "54% thought the
building wasn't nice ." 1.2 "88%complained about the elevator ." 0.0 "100% thought thefacilities needed updating ." -
3.0 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Overall rating
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9.8 "Incredible bar."
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9.5 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
8.8 "Food is delicious."9.0 "90%
loved the menu selection ." 10.0 "100% werehappy with the price ." -
8.4 "Breakfast is good."9.8 "98% were
happy with the price of the breakfast ." -
3.2 "Disappointing internet connection."1.9 "81% said the
wifi quality was bad ."
Overall rating
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9.7 "Incredible bar."
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 9.9 "99%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Breakfast is good."9.6 "96% were
happy with the price of the breakfast ." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 9.2 "92% wereimpressed by the valet service ." -
8.6 "Food is delicious."9.0 "90%
loved the menu selection ." 10.0 "100% werehappy with the price ." 8.7 "87%enjoyed the snacks that were offered." -
7.0 "Nice rooms."5.6 "
Beds were acceptable for 56%." -
4.5 "Bad amenities."4.4 "56% thought the
building wasn't nice ." 1.1 "89%complained about the elevator ." -
2.9 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.7 "Breakfast is good."
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8.1 "Generally very clean."8.0 "80% said
rooms were clean ." -
7.7 "Nice rooms."8.0 "80% said
rooms were clean ." -
4.9 "Bad amenities."4.9 "51% thought the
building wasn't nice ."
Overall rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.0 "Terrific location."
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8.6 "Breakfast is good."
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7.6 "Nice rooms."8.7 "87% thought
rooms were spacious ." 7.5 "75% saidrooms were clean ." -
7.5 "High comfort."8.7 "87% thought
rooms were spacious ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The Staff and complimentary breakfast. The room was very nice as well. N/A
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10.0review from
Quiet and food was hood
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10.0review from
I love everything
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8.8review from
Upon arrival valet helped us get settled and took care of the car. Once up on check in level desk agents told us to hold off because the free dinner (m-Thursday only) was about to close so she recommended we eat first since we had been in the road for six hours. The staff was always very friendly and helpful. Parking cost $49 to park yourself or $56 for valet really expensive Alarm clock in room was set to mountain time and couldn't be changed without a screw driver.
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8.0review from
Location, bell staff and concierge were excellent. The rooms were spacious Room could have been cleaner. Used bandaid on floor when I checked in
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7.4review from
Price !
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10.0review from
I would stay here again
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10.0review from
Great service - very responsive and friendly, nice suite, great breakfast.
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10.0review from
The hotel was in a perfect location with a great staff. The room was very clean and spacious with a refrigerator, sink, stove, etc. Location is outstanding! 10-15 minute walk to the Millennium Park.
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10.0review from
The staff was super. They accommodated our room requests and even opened their breakfast eating area for our large group to order pizzas in since wait times at restaurants were over 2 hours. All the free food was great - breakfasts and dinners. Can't believe everything was included at such a reasonable rate. This is one of the best hotels for the value in the US we have experienced. Great location too - 2 blocks from Mag Mile, 2 blocks from Jewel (grocery store) and red line, free trolley stop to Navy Pier just outside hotel. Can't be beat! There was nothing we didn't like. The hotel was crowded during our stay (over New Years) and lots of kids. The staff handled the crowds well - opening extra dining rooms for meals. Overnight parking is expensive - around $50 per night. But that's typical for this location.
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10.0review from
The Staff and complimentary breakfast. The room was very nice as well. N/A
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10.0review from
Quiet and food was hood
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10.0review from
I love everything
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8.8review from
Upon arrival valet helped us get settled and took care of the car. Once up on check in level desk agents told us to hold off because the free dinner (m-Thursday only) was about to close so she recommended we eat first since we had been in the road for six hours. The staff was always very friendly and helpful. Parking cost $49 to park yourself or $56 for valet really expensive Alarm clock in room was set to mountain time and couldn't be changed without a screw driver.
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8.0review from
Location, bell staff and concierge were excellent. The rooms were spacious Room could have been cleaner. Used bandaid on floor when I checked in
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10.0review from
I would stay here again
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10.0review from
Great service - very responsive and friendly, nice suite, great breakfast.
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10.0review from
The hotel was in a perfect location with a great staff. The room was very clean and spacious with a refrigerator, sink, stove, etc. Location is outstanding! 10-15 minute walk to the Millennium Park.
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10.0review from
The staff was super. They accommodated our room requests and even opened their breakfast eating area for our large group to order pizzas in since wait times at restaurants were over 2 hours. All the free food was great - breakfasts and dinners. Can't believe everything was included at such a reasonable rate. This is one of the best hotels for the value in the US we have experienced. Great location too - 2 blocks from Mag Mile, 2 blocks from Jewel (grocery store) and red line, free trolley stop to Navy Pier just outside hotel. Can't be beat! There was nothing we didn't like. The hotel was crowded during our stay (over New Years) and lots of kids. The staff handled the crowds well - opening extra dining rooms for meals. Overnight parking is expensive - around $50 per night. But that's typical for this location.
