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Very helpful and cheerful staff, very pleasant rooms No
Very quiet. Great staff. Great breakfast No. Liked everything
breakfast is what I'll remember for longer time. or better saying the quality of the breakfast.
It was very clean and modern. It was spacious and the bathroom was large and had a huge bath. The breakfast had a larger variety of food than I normally expect in a German hotel and it was deliciously fresh. The staff were very friendly, honest (I dropped my gold necklace somewhere in the bedroom without noticing and it was placed on my bedside table when I returned to the room) and keen to help. Changing money willingly for trams etc. There was no restaurant other than the breakfast room. There was a really good restaurant across the road, recommended by the hotel, which served high quality food - you need to book as it gets very busy. It was 5 - 10 mins walk to the tram which took you directly into Cologne. Easy and convenient for us but perhaps difficult if you have trouble walking.
peacefull and clean there is no air conditioning
Very friendly staff at reception desk. Nuts as side dish with the drinks. Distance from Cologne City centre.
1. The location was perfect for us. 2. The room was a good size and comfortable. 3. The staff were friendly and very helpful. 4. The breakfasts were excellent. 1. Had to pay for wi fi.
Nice, clean and breakfast was perfeckt. Location is not so far at train, just 5 min walk. Service was excellent !!!!
The staff made us very welcome in English (all staff spoke good English). The rooms where spotless, a good size and very comfortable and peaceful. Breakfast was a fantastic continental or hot selection. The contintal breakfast included smoked salmon, various hams, cheeses, fruits, ceriels and breads, (very nice indeed). We will use this hotel again. Well done Hotel Silencium 5***** from us No we liked everything
The relaxed atmosphere and the friendly staff.
breakfast was good, not far for public transport, easy to find, no issues with noise but upgraded to comfort room on arrival which may place you on different side of hotel.
It was very comfortable and very reasonably priced for such a good standard hotel. Generally it had a nice atmosphere. The staff on Reception were not very friendly.
The staff, helpful and welcoming, they did all they could to help with my children and wheelchair bound wife.
It is located in a rather quiet area of the city, but with pretty easy access to subway. The sightseeing places are on the other side of the river. So if you prefer an "instant" access to those places, then this hotel might be a little out of the range. A LIDL supermarket is only within 5 min walk to the hotel, which we found very convenient.
Room was decent, full size mattress instead of 2 twins (which I've come to expect in Europe), plenty of space, good location - away from the city center so it was quiet, but not too far that it was inconvenient to go sightseeing The water temperature in the shower wasn't consisitent - it would stay where we set it, then suddenly be cold for about 20 seconds, go back to normal, then be near scalding. It didn't matter what time of the day we took a shower, we always had the same problem. The free parking is limited to about 8 spaces, so you're pretty much stuck with the paid parking. The electricity goes off when you leave the room (which is fine), but that also includes the air conditioning. Also, the trains were a little loud and ran all night, so if you slept with the windows open, you couldn't get away from them.
Clean Hotel, close to major intersections, service provided by the night manager was excellent. At first, the first reception was that we can't have an extra bed for our child (she asked us to requested ahead of time in the future stay????), then we spoked to the night manager (he was a latin manager) and he was very helpful in accomodating our needs. Thanks!!!
The breakfast was excellent. They care about guests' religion by mentioning the origin of the food. The reception staff can be more guest oriented.
It was n rm fr us at this hotel. We got anothere hotel in the same Best Western. N
Ideal for business purposes Car parking on the street
The hotel offers everything you can expect from a 3* hotel The location of the hotel is not ideal for those without a car The surroundings are not attractive The building appears a bit gloomy from outside
Clean & comfortable. Friendly & helpful staff.
Friendly, helpful staff. Great decor. no
The rooms were big.Breakfast was normal. The hotel was near to the airport and there was a big building in the neighborhood,so it was so noisy all the time.The mattress was so bad, it made sounds.The price for this kind of hotel was too much.
Friendly staff, decent breakfeast. Traffic and Airplane noises very loud. Also, very dry air in the hotel, management knew about this and said they where trying to fix the problem. Many people where complaining in regards to this during checkout. Beds/Mattresses way to soft.
Warm and sympathic welcome. Staff very helpful. Good tips for top restaurants in the neighbourhood (a typically German one and an Italian one). Cleanless in the hotel and in the bedroom. Very nice and varied breakfast buffet with a very friendly waitress ;-). Facility with the free parking just in front of the hotel. No
Its lying right in the landing zone of the nearby airport and one side of the hotel faces the highway which is loud too. This means that you need to keep you windows closed otherwise its very noisy.
Good hotel, very helpfull hotel staff, parking, free Wi-fi, good breakfest Very far from city-centre and the niarest metro-station is more then 1 km away.
I spend only one short night at this hotel,but was ok
The staff was very friendly and helpful. The price was very nice for a family room. There was actually two separate WC/bathrooms to the room. The room and breakfast was very basic, but still acceptable.
The location. Was close to the train in to the city but still a quiet area The fact that I had to pay for the internet was annoying
Welcoming, friendly, helpful owner couple. Basic comfort but most importantly clean modern en suite clean bed linen. Good location for Conference/Exhibiton Centre or City. Stained carpet.
It was very difficult to find the hotel.
The staff was very, very friendly and helpfull. Breakfast was basic but good. The underground is closeby. There is a big parking right across the hotel. This hotel is ideal if you decide to visit Köln by car and are looking for a cheap but decent place to stay. I have no remarks. The hotel is very basic, so if you are used to a lot of luxury, this is not the place for you, but if you are looking for a cheap, decent place to stay for only a few nights, I'd recommend it.
Good!!! Little house
Leaving They at first claimed that they couldn't find my booking (even when I showed them on their computer screen). We asked for a non-smoking room, but was fitted with ash-trays and smelled of smoke. The constant loud road noise kept us up all night (even with ear plugs) - we received this room even though we asked for one not facing the street...the beds were very uncomfortable.
Friendly and helpful staff, nice breakfast
Very nice staff, ready to help in any question. Big rooms, good bathrooms. Nice breakfast with varied menu. Extremely good choice for the price we paid. Didn't find the directions to the hotel on any website... But it was fun to find it. :)
4 walls to live at, is the only good thing to say Extreamly rude recepcionist!If you arribe later than 20h the recepcion is close and the emergency telephone numbers do not work (noone answers). If you forget your key,YOU are out!! Far from Koln (Cologne) center city. The suburbs where is located doesnt make you feel secure.No internet wifi or any at the room (only wifi at common parts and it is paid through tmobile). I planned to stay for 10 nights but I wanted to leave after the first one. Due to the 80% already paid through booking.com,they didnt let me check out even if I explained I was not satisfied by the services they offered.Streets lights are completely off after 1am aprox, which makes you feel insecure arriving the hotel (if you can see it!), and much more bad things, nightmare.
It is cheap and is located around 10 minutes walking to S-Bahn station. My room is located near the main street and the windows is facing the railroad. It was very noisy around 6AM - 7AM as many cargo trains passed by.
Staff was very friendly and helpful, having car solved all possible transportation problems, it was just 10 minutes to Cologne centre by car, train can also be used (~20 minutes). There were no own internet facilities at all, the only possible way to use the internet in the hotel was to buy an account from an external internet provider, which turned to be too difficult to go for, although I consider this as just very minor disadvantage.
The location, it is in Bonn centre. The hotel was very old. The staff don´t open the door when we arrived at hotel,( we were calling more than 5 minutes) and we had to return half hour after.
-the room was cleaned every day, every day new towels - 8 minutes walk to the metro - Staff was very friendly The hotel was located nearby tracks of railway
Clean rooms Loud train near the hotel, very strict check out time till 11:00. At 11:10 they have already called on room phone, my personal mobile and knocked on a door. Not good!
clean rooms, excellent reception staff, excellent value for money
Close to a railroad and trainstation = a lot of noise....
- You can came in hotel even in the middle of the night, - Hotel very clean, - Near Koelnmesse, - Near Lidl, - Nice service, - Close Train - but for person like me which where very tired it is without any difference
Clean rooms with reasonable price. Quite close to the city centre and is well connected by public transport.
Very close to the Underground station, Lovely sourounding. Cheap furnitured, noisy, no reception, poor breakfast, no real hotel. Some private people offering private rooms.
Heating didn't worked, insufficient breakfast, price too high. Very difficult to find the hotel and find a parking place.