Recent reviews
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4.5
Its a good location, theres a view of the Duomo from the roof, and the breakfast room is very grand. When i booked it was the cheapest of the centrally located. Some staff helpful. The room smelled of smoke for the whole trip. Lots of wear and tear. I booked without breakfast. At check-in receptionist told me breakfast included. I said that it was not included. She checked computer and insisted it was included at no charge. At check-out the same receptionist made me pay for breakfast, and told me she had never said it was included. A barefaced lie, presumably to con extra money out of guests.
review from KAYAK -
6.0
The bar and lounge accommodation is large and provides sufficient privacy to spend some time. The bed was very confortable. The personnel was good. I have booked a luxury room and the only luxury was the size which was spatious. The TV is no flatscreen and far from the bed/sitting place. All furnishing is old and out-dated. The shower in the bath was leaking. No internet on the rooms, only in the lobby.
review from KAYAK -
3.7
the ubication Extremely old the furniture, it definitely doesn´t suit with a four star hotel
review from KAYAK -
7.0
location, room, reception staff, classical old world hotel. breakfast over 7 days, food predictable and poor. lovely room though.
review from KAYAK -
3.7
Located in center of city Cold water in shower and we had to complain to get hot water and even next day it was gone again. Charming roof top bar was closed even that it was nice weather, only one it was open during our stay. Very disappointing
review from KAYAK -
5.7
A lovely hotel with lots of atmosphere and within walking distance of most of Florence.
review from KAYAK -
5.6
Location Bar facility moved to 6th floor in evening, therefore, no facility in reception prior to going out.
review from KAYAK -
6.4
Location & Staff attentiveness & the view from the roof top bar is excellent Breakfast staff could be more helpfull - especially for parents with young children.
review from KAYAK -
7.2
Overall entire stay was excellent The choice's for breakfast very limited for 15 Euro pp and the coffee was warm, but service was excellent. We only had breakfast once during our stay.
review from KAYAK -
6.4
- Excellent location - Beautiful lobby - Large bedroom - Extremely helpful and friendly staff - Whenever the shower was used there was no way of stopping water flowing onto the bathroom floor, collecting in quite a deep pool near the basin and the door.
review from KAYAK -
6.4
It was beautiful, in a great location, friendly service, quiet, and a very good price for this type of hotel. I thought the garage fee added on to the price was a little high for 1 day.
review from KAYAK
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7.0
location, room, reception staff, classical old world hotel. breakfast over 7 days, food predictable and poor. lovely room though.
review from KAYAK -
7.2
Overall entire stay was excellent The choice's for breakfast very limited for 15 Euro pp and the coffee was warm, but service was excellent. We only had breakfast once during our stay.
review from KAYAK
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4.5
Its a good location, theres a view of the Duomo from the roof, and the breakfast room is very grand. When i booked it was the cheapest of the centrally located. Some staff helpful. The room smelled of smoke for the whole trip. Lots of wear and tear. I booked without breakfast. At check-in receptionist told me breakfast included. I said that it was not included. She checked computer and insisted it was included at no charge. At check-out the same receptionist made me pay for breakfast, and told me she had never said it was included. A barefaced lie, presumably to con extra money out of guests.
review from KAYAK -
6.0
The bar and lounge accommodation is large and provides sufficient privacy to spend some time. The bed was very confortable. The personnel was good. I have booked a luxury room and the only luxury was the size which was spatious. The TV is no flatscreen and far from the bed/sitting place. All furnishing is old and out-dated. The shower in the bath was leaking. No internet on the rooms, only in the lobby.
review from KAYAK -
3.7
the ubication Extremely old the furniture, it definitely doesn´t suit with a four star hotel
review from KAYAK -
3.7
Located in center of city Cold water in shower and we had to complain to get hot water and even next day it was gone again. Charming roof top bar was closed even that it was nice weather, only one it was open during our stay. Very disappointing
review from KAYAK -
5.7
A lovely hotel with lots of atmosphere and within walking distance of most of Florence.
review from KAYAK -
5.6
Location Bar facility moved to 6th floor in evening, therefore, no facility in reception prior to going out.
review from KAYAK -
6.4
Location & Staff attentiveness & the view from the roof top bar is excellent Breakfast staff could be more helpfull - especially for parents with young children.
review from KAYAK -
6.4
- Excellent location - Beautiful lobby - Large bedroom - Extremely helpful and friendly staff - Whenever the shower was used there was no way of stopping water flowing onto the bathroom floor, collecting in quite a deep pool near the basin and the door.
review from KAYAK -
6.4
It was beautiful, in a great location, friendly service, quiet, and a very good price for this type of hotel. I thought the garage fee added on to the price was a little high for 1 day.
review from KAYAK
