Overview
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Hotel Universal

Recogidas 16, 18002 Granada, Andalucia, Spain
+34 958 260 016

Rp 472,134+

Overall guest ratings

8.1/10 Excellent
Based on 3,223 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.3
  • 4.2

Good to know

  • Accessible parking
  • Friendly service

Nearby

    show all

    About

    Renovated in September 2008, the hotel is located in one of the main shopping streets of downtown Granada. Near the hotel you will find a shopping area, the Alcaiceria (the old Moorish market), the cathedral, and several bus lines to the Alhambra.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Ski storage
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 3,223 reviews
    • 9.2 "Terrific location."
      7.4 "Great parking, according to 74%."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      7.2 "Easily accessible by car, said 72%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.4 "Good value."
      10.0 "100% thought it was a great value."
    • 5.4 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
      1.5 "85% found problems with the furniture."
      2.4 "76% had problems with the shower."
      3.3 "67% were unhappy with the view."
      2.4 "76% thought the tv was sub-standard."
      4.0 "60% were disappointed with the minibar."
    • 4.2 "Internet is poor."
    • 3.9 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    • 3.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      2.1 "79% criticized the plain hotel."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 2,062 reviews
    • 9.2 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 5.6 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
    • 4.3 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.0 "60% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
      1.9 "81% criticized the small bathroom."
    • 4.3 "Rooms are not good."
      4.0 "60% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      2.7 "Air conditioning was criticized by 73%."
      1.9 "81% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      1.7 "83% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
      3.2 "68% were unhappy with the view."
    • 3.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      2.2 "78% criticized the plain hotel."
    View all review categories

    Overall rating

    8.0 Good
    Based on 676 reviews
    • 9.1 "Terrific location."
      7.3 "Great parking, according to 73%."
      9.8 "City centre within easy reach, said 98%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.7 "83% criticized the small bathroom."
      1.9 "81% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.1 "69% were unhappy with the view."
      2.8 "Air conditioning was criticized by 72%."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
      1.9 "81% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    Based on 483 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      7.0 "Great parking, according to 70%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      2.4 "76% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
    • 3.0 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
    • 2.6 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      1.8 "82% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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