Overview
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Hotel Universal

Recogidas 16, 18002 Granada, Andalucia, Spain
+34 958 260 016

Rp 493,334+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.1/10 Excellent
Based on 3,171 reviews

Review highlights

  • 9.1
  • 8.8
  • 4.6
  • 4.4

Good to know

  • Accessible parking
  • Friendly service

Nearby

    show all

    About

    Renovated in September 2008, the hotel is located in one of the main shopping streets of downtown Granada. Near the hotel you will find a shopping area, the Alcaiceria (the old Moorish market), the cathedral, and several bus lines to the Alhambra.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Room service
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Ski storage
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 3,171 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
    • 5.3 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
    • 4.4 "Not very comfortable."
    • 4.4 "Internet is poor."

    Overall rating

    8.2 Excellent
    Based on 2,061 reviews
    • 8.9 "Location is great."
      7.2 "Great parking, according to 72%."
      9.5 "City centre within easy reach, said 95%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.7 "53% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
    • 4.8 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      4.7 "53% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      2.6 "74% criticized the small bathroom."
      2.5 "75% had problems with the shower."
      0.9 "91% thought the tv was sub-standard."
      4.5 "55% were unhappy with the view."
      3.0 "70% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."

    Overall rating

    8.1 Excellent
    Based on 697 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.8 "72% thought it was too noisy."
      2.0 "80% criticized the small bathroom."
    • 4.7 "Rooms are not good."
      4.1 "59% said rooms were small."
      2.6 "74% complained about the bathroom."
      2.0 "80% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      4.5 "55% were unhappy with the view."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 412 reviews
    • 9.2 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.5 "75% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 3.3 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.0 "70% complained about the bathroom."
      4.2 "Air conditioning was criticized by 58%."
      1.6 "84% thought they were poorly maintained."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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