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Smile Hotel Hakodate

20-11 Wakamatsucho, Hakodate 040-0063, Japan
+81 138 272 700

Rp 455,334+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.4/10 Good
Based on 2,476 reviews

Review highlights

  • 9.7
  • 7.9
  • 4.6
  • 3.6

Good to know

  • Train station is close

Nearby

    show all

    About

    Located in Hakodate, Smile Hotel Hakodate is minutes from Morning Market and Ekini Fish Market. This hotel is within close proximity of Hakodate Seikan Renrakusen Memorial Museum Mashumaru and Hakodate City Office.

    Rooms

    Complimentary wired and wireless Internet access is available. Bathrooms have shower/tub combinations and hair dryers. Conveniences include electric kettles, housekeeping is provided daily, and irons/ironing boards can be requested.

    Dining

    Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,476 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
    • 4.6 "Internet is poor."
    • 3.6 "Rooms are not good."
    • 3.4 "Not very clean."
    • 3.3 "Bad amenities."
    • 2.9 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,064 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      7.2 "Great parking, according to 72%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 2.9 "Awful rooms."
      1.8 "82% said rooms were small."
      2.1 "79% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.1 "89% criticized the small bathroom."
      1.6 "84% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
      2.1 "79% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.1 "89% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    View all review categories

    Overall rating

    7.3 Good
    Based on 767 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 2.9 "Awful rooms."
      2.6 "74% said rooms were small."
      2.3 "77% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      4.3 "57% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
      2.2 "78% found problems with the furniture."
      2.6 "74% thought they were poorly maintained."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.7 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 2.6 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
    • 1.7 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    Based on 123 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "High value."
    • 7.8 "Good breakfast."
    • 7.7 "Good service."
    • 3.6 "Rooms are not good."
    • 3.6 "Not very clean."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.2 "Quite uncomfortable."
    • 1.5 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 519 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
    • 5.1 "Internet is average."
    • 3.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      2.9 "71% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.7 "83% said the bathroom was dirty."
      1.1 "89% criticized the small bathroom."
      2.1 "79% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
    • 3.4 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      1.1 "89% criticized the small bathroom."
      3.3 "67% thought it was too noisy."
    • 1.6 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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