Overview

Hotel Helgoland

Kieler Straße 173-177, 22525 Hamburg, Hamburg, Germany
+49 40 857 001

Rp 1,026,667+

Overall guest ratings

7.5/10 Good
Based on 569 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.5
  • 1.9

Good to know

  • Friendly service

Nearby

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    About

    Hotel Helgoland puts you within a 10-minute drive of Hagenbeck Zoo and St. Michaelis Church. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Nice touches like Select Comfort beds with premium linens are offered up in all rooms, along with LED TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 569 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.3 "Good location."
      10.0 "100% thought parking was inexpensive."
      7.5 "Near to public transport, according to 75%."
    • 4.5 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      3.9 "Air conditioning was criticized by 61%."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 238 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good location."
      7.1 "Great parking, according to 71%."
      10.0 "100% thought parking was inexpensive."
    • 4.8 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
    • 4.5 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      4.7 "53% didn't like the uncomfortable beds."
    • 1.7 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 125 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good location."
      7.4 "Great parking, according to 74%."
    • 4.1 "Not very comfortable."
    • 3.9 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 204 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "Excellent value."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 7.0 "Good location."
      7.0 "Great parking, according to 70%."
      10.0 "100% thought parking was inexpensive."
    • 4.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 4.5 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.9 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      4.2 "58% didn't like the uncomfortable beds."
    • 1.6 "Disappointing internet connection."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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