Overview

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 437 199 000

Rp 1,333,334+

Overall guest ratings

8.6/10 Excellent
Based on 649 reviews

Review highlights

  • 10.0
  • 8.8
  • 5.2
  • 3.4

Good to know

  • Great reception
  • Great view

Nearby

    show all

    About

    Situated on the shores of Hanoi’s West Lake with its many local attractions, we are just a quick drive to the bustling city centre. The Old Quarter, also temptingly close by, is home to Hoan Kiem Lake, Hanoi Grand Theatre, and unforgettable boutiques. Enjoy our courtyard and four excellent restaurants, or host a larger event at one of ten flexible indoor or outdoor event spaces. When it’s time to replenish, visit the Lily Relaxation Centre with adjacent outdoor pool and Lakeside Garden. Our 299 spacious guest rooms, including 16 suites, feature panoramic West Lake views and the incomparable comfort of the Sheraton Signature Sleep Experience. Vietnamese and French colonial décor, as well as soaring ceilings, infuse each room with grace.

    Less show all
    Starwood Hotels

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Indoor pool
    • Beauty salon
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Spa
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews
    Business
    Couples
    Families
    Solo

    Overall rating

    8.6 Excellent
    Based on 658 reviews

    Wellness Area
    10.0

    Breakfast
    8.8

    Service
    8.4

    Comfort
    8.1

    Cleanliness
    7.3

    Location
    7.3

    Amenities
    7.0

    Room
    6.7

    Value for money
    6.5

    Vibe
    5.2

    WiFi
    3.4

    Overall rating

    8.8 Excellent
    Based on 421 reviews

    Breakfast
    8.8

    Service
    8.6

    Location
    7.3

    Amenities
    7.1

    Value for money
    6.8

    Room
    6.3

    Vibe
    5.0

    WiFi
    3.4

    Overall rating

    8.7 Excellent
    Based on 125 reviews

    Comfort
    8.4

    Food
    8.3

    Service
    8.3

    Location
    7.3

    Room
    6.7

    Overall rating

    8.7 Excellent
    Based on 92 reviews

    Service
    8.2

    Amenities
    7.2

    Overall rating

    8.5 Excellent
    Based on 19 reviews

    Service
    8.4

    Recent reviews

    More
    Photos
    Map

    Map