Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.5 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.8 "98%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.7 "97%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
9.1 "Excellent breakfast."7.8 "78% were
happy with the price of the breakfast ." -
8.1 "Great service."8.9 "89% found the
staff to be very friendly ." 8.4 "84% werehappy with the room service ." 7.1 "Management was excellent , said 71%." 7.5 "75% said theconcierge service was amazing ." 9.0 "90% said thetour guides were very nice ." 7.2 "Hotel security was great , thought 72%." -
7.6 "Tasty food."8.2 "
Yummy desserts , said 82%." 10.0 "100% thought thesoups were tasty ." 8.3 "83%enjoyed the side dishes ." -
7.4 "High comfort."9.1 "91% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." -
6.6 "Bar is ok."
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5.7 "Average value."
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4.8 "Internet is poor."4.8 "52% said the
wifi quality was bad ."
Overall rating
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9.5 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 9.7 "97%enjoyed the restaurants & bars nearby ." 7.4 "Easily accessible by car , said 74%." -
9.2 "Excellent breakfast."7.8 "78% were
happy with the price of the breakfast ." -
8.0 "Comfort level is high."9.4 "94% thought
rooms were spacious ." 8.8 "88% said thebeds were comfortable ." 7.6 "76% liked thebig bathroom ." -
7.7 "Good service."8.8 "88% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." 8.8 "88% said thetour guides were very nice ." -
7.6 "Nice rooms."9.4 "94% thought
rooms were spacious ." 8.8 "88% said thebeds were comfortable ." 7.8 "78% saidrooms were clean ." 7.6 "76% liked thebig bathroom ." -
6.5 "Bar is ok."
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5.3 "Average value."
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4.7 "Internet is poor."4.6 "54% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
9.3 "Excellent breakfast."
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7.7 "Good service."8.9 "89% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
6.7 "Average amenities."6.6 "66% considered the
lobby entrance to be so-so ." -
6.7 "Rooms are ok."
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5.4 "Average value."
Overall rating
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9.6 "Terrific location."9.7 "97%
liked the proximity to shopping ." -
9.2 "Excellent breakfast."
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8.5 "Great service."
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8.1 "Food is delicious."7.7 "77%
loved the menu selection ." -
7.0 "Nice rooms."9.0 "90% thought
rooms were spacious ." 7.8 "78% saidrooms were clean ." 7.9 "79% said thebeds were comfortable ." -
6.1 "Vibe was decent."
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6.0 "Average value."
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5.1 "Internet is average."5.1 "51% thought the
wifi quality was ok ."
Overall rating
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9.5 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
8.8 "Breakfast is good."
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 7.4 "Housekeeping was great , according to 74%." -
7.8 "High comfort."9.3 "93% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." -
7.4 "Nice rooms."9.3 "93% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." 7.5 "75% saidrooms were clean ." -
6.8 "Bar is ok."
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6.6 "Average amenities."6.9 "69% thought the
building was acceptable ." 5.9 "59% considered thelobby entrance to be so-so ." 5.6 "56% said thearchitecture was not spectacular ." -
5.7 "Average value."
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4.9 "Internet is poor."4.9 "51% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The roof top bar is a great place to while away time and get a sense of how vibrant the city is. A perfect view of the old Hôtel de Ville and one of the main meeting points in the city. Service is excellent and the breakfast choice is amazing. The style of decoaration is a little dated but this is a minor quiblle. This is a classy hotel.
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5.0review from
We stayed on the fourth floor. We were woken up frpm the noise from the restaurant on the fifth floor during the early hours of the morning. The refurbishmnet work also meant overall we suffered from a very noisy stay.
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6.0review from
Tried tol fob us off with a room with no window when we had booked a junior suite with balcony. We insisted on room we had booked and were told we were being given an upgrade. This was a lie as the room we were given was identical to our friends room who had also booked a junior suite. Found renovation a problem as there was a constant small of paint thinners on the passageway to our room which did not help husband who has a lung problem Being in the centre of Saigon
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7.7review from
The location, the room is very comfortable, friendly and attentive staff. The interior is rather old looking and doesn't reflect 5-start hotel.
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3.3review from
very good location The hotel is old and rebuilding some parts of the hotel. but nobody told us when we were booking. feel a bit disappointed. but the location is perfect.
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2.7review from
Location is ok The room we booked was a disaster, they moved us to the new wing but charged us more for it. The staff were not friendly at all and all they care about is how much tip they will get and th3e service is not great
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5.6review from
the service was excellent the carpet was run out (room 268). it looks shabby.
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5.2review from
location
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6.4review from
ambience
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6.0review from
the breakfast buffet was fantastic. beds comfortable,not too hard whuich is great! but you need to cover the bottom part of the mattress ensemble with a 'skirt' or valance cover - looks much more professional .The mattress should not be seen at all. you need to put exhaust fans in the bathrooms.
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6.4review from
service of the staff
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5.0review from
We stayed on the fourth floor. We were woken up frpm the noise from the restaurant on the fifth floor during the early hours of the morning. The refurbishmnet work also meant overall we suffered from a very noisy stay.
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6.0review from
Tried tol fob us off with a room with no window when we had booked a junior suite with balcony. We insisted on room we had booked and were told we were being given an upgrade. This was a lie as the room we were given was identical to our friends room who had also booked a junior suite. Found renovation a problem as there was a constant small of paint thinners on the passageway to our room which did not help husband who has a lung problem Being in the centre of Saigon
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3.3review from
very good location The hotel is old and rebuilding some parts of the hotel. but nobody told us when we were booking. feel a bit disappointed. but the location is perfect.
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2.7review from
Location is ok The room we booked was a disaster, they moved us to the new wing but charged us more for it. The staff were not friendly at all and all they care about is how much tip they will get and th3e service is not great
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5.6review from
the service was excellent the carpet was run out (room 268). it looks shabby.
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5.2review from
location
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6.4review from
ambience
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6.0review from
the breakfast buffet was fantastic. beds comfortable,not too hard whuich is great! but you need to cover the bottom part of the mattress ensemble with a 'skirt' or valance cover - looks much more professional .The mattress should not be seen at all. you need to put exhaust fans in the bathrooms.
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6.4review from
service of the staff
