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All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).
Very good food. Good big pool. During rainy season Jimbaran Beach gets dirty
Nice, clean rooms, welcoming staff, great buffett breakfast. Expensive food/drinks. Just outside the hotel is a very nice and very cheap restaurant. Also, bottled water and soda cheap outside the hotel
Room is big, nice garden, private beach and swimming pool. No wifi in the room. Not sure whether it's because of the air-con or the wooden furniture, there is very strong scent in the room, too strong to fall asleep, basically I didn't sleep all night long.
just the landscape and breakfast pictures on website are deceiving. very old.needs massive makeover .full of mosquitoes .doesn’t worth the money.very popular for Russians.
Fantastic tropical garden, nice Balinese architecture, tranquility & cosiness/ However the ocean was very dirty (full of debris0 compared to nearby stretches of shore at Intercontinental and other hotels
Very beautiful territory of hotel, good beach, the good location. Awful rooms and bathrooms! The urgent renovation Is required!
Beautiful setting just next to the sea. The spaciousness and Balinese design of each lodging surronded by different varieties of trees,shrubs, plants and flowers simply make it seem like a peaceful paradise. All in all, a great place to retreat in serenity and tranquility. The lobby is also very impressive although a bit liveless! Staff do not always observe the "Do Not Disturb" sign - too eager to clean the room?! The internet-charge is much too exorbitant (50,000IRP) in proportion to the fact that it is slow and in a very small room with not enough privacy. Hotel room can do with a bit of facelift.
Right on the busy Jimbaran Beach which is lovely, plenty of good value beach bars very close by. The hotel lacks any atmosphere.
Nice resort. It is about 20 years old, but they do a good renovation. Beautiful architecture: wonderful reception - nice bedroom. Nice garden and clean beach. Close to the airport. The airport is open 24 h a day! Old air condition. Most people did not use the retaurant. It is expensive in comparison to the restaurants outside on the beach.
The atmosphere was good. Pool was great Price to high for bali. Had to pay for poor wifi connection
Gives the impresion of abandoned area,everything dirty around,only 3 unbrelas available in pool area the rest were broken and lay aside,I am sure this hotel will close down soon
lovely buildings in the style of Balinesian temples are placed in a beautiful tropical garden, wide sandy beach close to the hotel compex with shade and enough sunbeds to relax, romantic sundown and dinner in the fish warungs on the beach.
I've heard a lot of positive review about Westin Nusa Dua, and now I know why. From the time you walked in, the staff will make you feel that you are the special guest. They were warm and hospitable. The idea of making the kids also a special guest made this hotel my prime destination for family vacation. The hotel it self was superb: the grand lobby, main pool, the beach, kids pool, kids club, sun loungers and cocoon everywhere, sport facilities etc. The room was good. It has a modern and destinctive design, although the balcony was too small. The buffet breakfast was great. Lots of varied food. The were two downsides I would say for this hotel ie.the depth of the pool. I mean, who wants the pool with more than two meters deep for leisure purpose? The other one was the kids activity program at the kids club. They set different activity in the different day. We were there on Saturday, but my son couldn't get the rock climbing and fishing activity because they were on the other day. Saw...
Good hotel. Royal Beach club is a good offer, but subject to ''hard sell'' from reception desk. Rooms are OK, not that big. Note: no Kingsize bed room with bath (shower only!).Excellent service. Food is good.
The hotel is excellent and the staff were very kind and cooperative. Additionally, the price was very good for a luxurious villa. The Internet signal was so weak that it frustrate me, even after informing the hotel. The hotel location was faraway from the seashore. Mosquitos have been a big problem also.
fantastic service by staff, nothing too much, always called by first name, amazing villas, facilities.. swimming pool was a little bit cold in the villa.
The stay was great, they were pleasant when we asked them for a late check out, and even packed us complimentry early breakfast when we set out early one morning. The breakfast buffet was classy, although there weren't as many options as you would expect from a five star.
Excellent service and facilities in a wonderful setting
Total privacy Location
The rooms were excellent and all other facilities superb. The staff were helpful and attentive. some aspects of room lighting could be better
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Everything was perfect! the staff was very friendly and tried to make your holiday as good as possible.All the time smiling and willing to satisfy your needs. The location is very good because:- very close to the sea (you have to cross a chain of restaurants but this is no problem); - the seafood restaurants across the parking lot are faboulos. I recomend the one right in front of the Vilas - logo with blue color - I forgot its name! Also the place is very quiet and you can really enjoy relaxing time at your own pool. All the time staff needed to come and clean the rooms were calling before in order not to disturb you. This hotel was the best experience ever! Hardly can be called as something I did not like was the fact that the breakfast is not so varied...but when you have everything else there - it does not even count
Very kind and helpful staff. Beautiful hotel A little noisy because closed to the main road
Very good hotel. I enjoyed it. Service at the highest level. Ideal for honeymooners. Beach nearby. I enjoyed it.
The villa is well situated near a beautiful beach. Inside Villa is beautiful and luxury. Good for privite settings. The website picture is misleading. The villa is not on the beach. The chairs on beach are outside villa boundary. It is not very comfortable. Since Villa is right in front of many seafood resturants, the air can be very smokey. There is big parking lot right in frond of villa, noisy.
we enjoyed the setup of the resort as we had adult children with us but still had privacy.It was great having the pool and private yard and staff were great. no
The villa we stayed (from the 2nd night onwards) is private and peaceful. Liked the private jacuzzi. On the first night we we given a room next to the public roads. It was noisy right into the middle of the night. Beach is not easily accesible as we have to walk through restaurants with excessive smoke coming from seafood grill.
Excellent Wi-fi was not free - it's bad.
Private swimming pool was very nice. In total the villa was nice: two rooms + bathroom +small garden with gazebo. Free wi-fi in the restoran light in the bedroom was poor... you are not able to read a book before sleeping.. also in the bathroom. If they will have a special room for massage and spa - will be great.. Also wi-fi in villa. In the restoran should be more wide menu for drinks.. Now if you was to dring whiskey you should get the whole bottle
suitable location if you just want to unwind at the beach (1 minute walk) or relax in the private pool. very friendly and helpful staff. located right next to the jimbaran seafood restaurants on the beach. the sunsets are not to be missed. may be a little out of the way if you want the busy shopping and clubbing areas of Bali. more options at breakfast would help as we were there for 5 days and only had a choice of american or indonesian breakfast.
relax and spa shooping
The kids club was excellent to keep our 2 young daughters during the day. They also had some good water activities in the morning - aerobics and water volleyball. The rooms were expensive for what you got. All the restaurants were not good value for what you paid - overpriced. The beach was dirty and not a good place to relax at. The pool was okay. I will not visit this resort again with those prices. There are better deals elsewhere.
Hotel has a very nice garden inside. Nice rooms, a truly 5 star hotel for just 115 USD (the hotel rate on the spot was actualy 15 USD cheeper than booking .com's rate). generally, everything is great. Note, that this hotel is especially good for those who wanna enjoy swimming in a calm environment, the real life is in Kuta and you have to pay around 40,000 (private car)-70,000 rupis (blue bird taxi) for one way to get there. Kuta is also closer to all major sites on the island. Bear that in mind!!! The only sad thing - Internet costs 10 USD per day (sounds too much for me). Two times the cleaning staff forgot to replace the dental kit in the barhroom.
The location and grounds are perfect, with lots of entertainment and choices for food (often preferable, if a little boring, to stay in the hotel and eat rather than risk "Bali belly" on the outside). The staff at the kids club are patient and friendly, and happily occupied our 7 year olds for several hours. Rooms are good, good buffet choice at breakfast. Do the nature cycle ride, and vary your restaurant choice. All good. It can be tempting to stay completely at the hotel as everything is there, but try and travel out.
The overall luxury and comfort relative to the reasonable cost. Musty smell due to high humidity.
Hotel staff was very friendly. Rooms are nice and clean. The prices for food and drinks were very overpriced. Entertainement at the pool is nice but not to much to do at nights. Hotel is far from Kuta and no shuttle bus is offered. Only way to reach is by taxi. It is a nice hotel if u are looking for absolute quite and peace. Otherwise it can be boring after few days.
I could relax, read my book, use the gym and swim in the sea at high tide. The quality of food was very good. Staff were friendly and helpful. You cannot see the sea from the pool which is a pity, too many sunbeds crammed on the beach/pool, nasty drain smells outside room, breakfast room was hot and too much gamelan music every day, wrong location for families with teenagers who want to be nearer Kuta for shopping, food/drinks were expensive for a family of 6, different prices quoted for taxis into Kuta by the hotel staff.
The gardens were beautiful. The outlook from the breakfast room was very relaxing. Great size swimmimg pool. On the beach. Freindly staff. The dark brown cieling in out room had a crack in it and a web which was there all week. I Mrs Redman slept with the light on each night. As I was not sure what had made the web and what might be living in the crack.
The breakfast was amazing. Lot's of choice. The hotel itself was very big and grand. The beach wasn't great.
Melia Bali is a great place to spend holiday with family with young children. The ambience is great. We spent a lot of time around the pool. The staff is excellent. The whole place looks lively and happening Very few options for Veg food. A bit of painting job on the doors and furniture
villas are of an excellent standard, with all facilities you could need. pol and day bed are great. breakfast - good choice. spa - nice massages. great staff. room service and facilities generally very overpriced!
The Pool and Garden Area was nice along with the Gazebo. I did not like the service, the staff was not very helpful. The cleanliness in the room was poor and we were not able to use the Jacuzzi due to the fact that it was not clean.
excellent facilities, the villas are big and very nice, staff is super friendly
Luxury villas, really peaceful atmosphere, perfect for romantic and honeymoons. Good complete breakfast includes local and European meals. Very friendly & helpful staff! Cleaning twice a day. Would recommend this hotel to everyone who is looking for the peace and relax at the beautiful place.
Excellent friendly staff. Beautifully maintained Villa. Great private swimming pool. Peace and quiet. Location is very far from the beach. At least 10 - 15 mins by car. There is a shuttle service but it is not often, and can be up to 30 mins late (for no apparent reason). Likewise the shuttle to Kuta - the last one is about 6pm.. so if you want to dine in Kuta.. be prepared for a 80,000 rupiah taxi ride back to the Villas... and many taxi drivers to not know the way.
privacy, private swimming pool, staff at your disposal (welcoming), free shuttle You can't walk to the beach or to the city (too far away)
Rooms need renovation and the swimming pool needs to be cleaned continously. Linen were dirty with lots of stains and the villa is not cleaned properly.
Everything was perfect! The staff were very kind and professional. The area that the hotel was located in maybe wasn't the best. But they had a free shuttlesevice every day that took you to different beaches and to Kuta so it wasn't a problem at all! The hotelroom was amazing and also the private pool. The breakfast was also good! We do really recomend this hotel!
The serviece was great. we feel durring the hole stay very enjoyable and relaxed. the villa is a really beautiful stay. Many thanks!
Love the villa... and also the great hotel staffs and service. Location
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
Cleanliness of the hotel.Very helpful staff team. The location.
Near the airport , local shops and restaurants and a good place to relax. None
We really enjoyed our stay at Jimbaran Cliffs, the hotel was beautiful, the rooms very clean and high quality service. The pool and the view are magnificent. This hotel is perfect for a honeymoon or for couples who want a relaxing stay with a lot of privacy. The hotel offers a small amount of rooms what gives a lot of rest in comparing to the big resorts who offers the same facilities.
Friendly staff and value for money and pool was great. Hard to locate, electricity turns off twice a day for 5 seconds, bed sheets and towels were stained and dirty
I like the spacious room, the comfortable bed and the nice outdoor bathroom. The bathtub is also quite big. My room didn't have good view. The view was the nearby village and it didn't look pretty. I expected the jimbaran bay sea view however the location was actually far from Jimbaran. It's closer to Nusa Dua
Staffs are treat us like family... Very friendly and wonderful service!! There should be more variety of channels.. Eg. Movies/sports