Overview

Gaylord Palms Resort and Convention Center
Top Business Hotel

6000 West Osceola Parkway, Kissimmee, FL 34746, United States
+1 407 586 0000

Rp 2,986,667+

Overall guest ratings

8.8/10 Excellent
Based on 2,395 reviews

Review highlights

  • 9.2
  • 9.1
  • 6.5
  • 6.3

Good to know

  • Friendly service
  • Nice building
  • Pleasant hotel grounds

Nearby

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    About

    When you step inside the luxurious Gaylord Palms Resort & Convention Center, you’ll be awestruck by our 4.5-acre soaring glass atrium with winding waterways and lush gardens. Here, you’ll find the best of Florida, including the old-world spirit of St. Augustine, the rustic charm of the Everglades, and the festive energy of Key West – all in one place! Our hotel's extraordinary service and superior amenities are conveniently located in the greater Orlando area, within minutes to the Walt Disney® World theme parks. With Cypress Springs Family Fun Water Park, South Beach adult-only pool, our award-winning Relâche Spa, state-of-the-art Relâche Fitness Center and 400,000 square feet of flexible meeting and event space, you can accomplish all your getaway desires without having to leave our resort. Whether traveling for business or pleasure, you’ll enjoy a world-class Florida escape at Gaylord Palms.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,395 reviews
    • 9.2 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      9.4 "94% thought the architecture was beautiful."
      9.8 "Business facilities were excellent, according to 98%."
      7.9 "79% loved the facilities for kids."
      8.1 "81% enjoyed the lobby entrance."
      7.1 "71% said the facilities were very new."
    • 9.1 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.5 "Pool is good."
    • 8.1 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      8.1 "81% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      7.1 "71% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
      7.1 "71% said the concierge service was amazing."
    • 6.5 "Bar is ok."
    • 6.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.6 "56% thought the kitchenette was ok."
    • 6.1 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.8 "Terrible value."
      0.8 "The price was too high for 92%."
      2.0 "80% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    Based on 622 reviews
    • 9.3 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
      9.5 "95% thought the architecture was beautiful."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.1 "Good location."
    • 6.7 "Bar is ok."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 6.0 "Food is average."
    • 5.5 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 3.0 "Terrible value."
      0.7 "The price was too high for 93%."
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    Overall rating

    8.7 Excellent
    Based on 1,628 reviews
    • 8.4 "Pool is good."
    • 6.7 "Location is acceptable."
    • 6.5 "Service is ok."
      6.7 "67% found the room service acceptable."
      5.1 "Housekeeping was ok, according to 51%."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Average comfort."
    • 5.5 "Rooms are ok."
    • 5.4 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.0 "Internet is average."
    • 2.4 "Terrible value."
      0.8 "The price was too high for 92%."
      2.0 "80% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 119 reviews
    • 9.1 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
    • 7.5 "Good location."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Food is average."
    • 5.1 "Average comfort."
    • 2.6 "Terrible value."

    Overall rating

    8.8 Excellent
    Based on 23 reviews
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Nice building"
    "Pleasant hotel grounds"
    data provided by TrustYou

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