Overview

Ascot Hyde Park Hotel

11 Craven Road, London, W2 3BP, United Kingdom
+44 207 402 5447

Rp 733,334+

Overall guest ratings

5.3/10 OK
Based on 2,047 reviews

Review highlights

  • 9.5
  • 3.7
  • 3.3
  • 3.3

Nearby

    show all

    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of Diana Memorial Playground, Selfridges, and Royal Albert Hall. Imperial College London and Kensington Gardens are also within 1 mi (2 km).

    Less More
    Expedia

    Amenities

    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.3 OK
    Based on 2,047 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.9 "Average value."
    • 3.7 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
      0.8 "Unclean dining area, according to 92%."
    • 3.3 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      4.3 "57% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      4.7 "53% had problems with the shower."
      0.6 "94% thought the tv was sub-standard."
      1.5 "85% found problems with the furniture."
      3.3 "67% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
      2.9 "71% were unhappy with the view."
    • 3.3 "Disappointing food."
      1.3 "For 87%, the dining experience was not enjoyable."
      0.8 "Unclean dining area, according to 92%."
    • 3.0 "Service is unsatisfactory."
      3.4 "66% found the staff to be unfriendly."
      1.8 "82% indicated the reception staff was not good."
      2.4 "Bad housekeeping, according to 76%."
      1.7 "83% thought the service was unprofessional."
      0.0 "Hotel security was horrible, thought 100%."
    • 2.4 "Awful breakfast."
      0.7 "93% said the breakfast was too expensive."
    View all review categories

    Overall rating

    5.5 OK
    Based on 859 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 5.7 "Average value."
    • 3.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      1.5 "85% thought it was rather dirty."
    • 3.5 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      4.4 "56% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "Only 50% thought the shower was ok."
      1.2 "88% found problems with the furniture."
      0.5 "95% thought the tv was sub-standard."
      4.9 "For 51%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    • 3.2 "Food is inedible."
    • 2.7 "Service is unsatisfactory."
      3.4 "66% found the staff to be unfriendly."
      1.6 "84% indicated the reception staff was not good."
      1.5 "85% thought the service was unprofessional."
      2.4 "Bad housekeeping, according to 76%."
    • 2.3 "Awful breakfast."
      0.6 "94% said the breakfast was too expensive."
    View all review categories

    Overall rating

    5.1 OK
    Based on 634 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Average value."
    • 3.2 "Service is unsatisfactory."
      3.3 "67% found the staff to be unfriendly."
      2.3 "Bad housekeeping, according to 77%."
      1.9 "81% indicated the reception staff was not good."
      1.9 "81% thought the service was unprofessional."
    • 2.9 "Horrible vibe."
      3.9 "61% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
      2.4 "Unfriendly atmosphere, according to 76%."
    • 2.9 "Awful rooms."
      3.9 "61% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      2.0 "80% said rooms were small."
      1.5 "85% found problems with the furniture."
      4.0 "60% had problems with the shower."
      4.9 "For 51%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
      0.5 "95% thought the tv was sub-standard."
    • 2.9 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
    • 2.7 "Awful breakfast."
    View all review categories

    Overall rating

    4.2 OK
    Based on 61 reviews
    • 9.5 "Terrific location."
    • 6.4 "Average value."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.7 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
    • 3.0 "Service is unsatisfactory."
      3.4 "66% found the staff to be unfriendly."
    • 3.0 "Horrible vibe."
    • 0.8 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    View all review categories

    Overall rating

    5.8 OK
    Based on 491 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.2 "Average value."
    • 3.8 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
    • 3.3 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      0.7 "93% thought the tv was sub-standard."
      4.9 "51% had problems with the shower."
      3.4 "66% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
    • 3.3 "Service is below average."
      3.4 "66% found the staff to be unfriendly."
      1.8 "82% indicated the reception staff was not good."
      2.4 "Bad housekeeping, according to 76%."
      1.5 "85% thought the service was unprofessional."
    • 2.9 "Food is inedible."
    • 2.1 "Awful breakfast."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close