Overview

Britannia International Hotel Canary Wharf

Marsh Wall, London, E14 9SJ, United Kingdom
+44 871 222 0042

Rp 933,334+

Overall guest ratings

6.9/10 Good
Based on 10,502 reviews

Review highlights

  • 8.7
  • 6.0
  • 4.9
  • 4.5

Nearby

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    About

    Located on the waterfront in London's Docklands business district, the hotel overlooks the iconic Canary Wharf tower and Millennium Dome; it has easy access to both the O2 and ExCel Center.

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    Expedia

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 10,894 reviews
    • 8.7 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "City centre within easy reach, said 76%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 6.0 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
      5.1 "51% found the room service acceptable."
      6.0 "Housekeeping was ok, according to 60%."
      6.9 "Bar service was average, according to 69%."
    • 5.9 "Average value."
      5.8 "The price was ok for 58%."
    • 4.9 "Disappointing food."
      2.0 "For 80%, the dining experience was not enjoyable."
      4.8 "52% said, the pizza was not tasty."
      1.7 "83% did not enjoy the desserts."
      0.8 "Unclean dining area, according to 92%."
      2.3 "77% found the side dishes unedible."
      0.6 "94% said the pork dishes didn't taste good."
      1.8 "82% did not like the vegetable dishes."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
      0.8 "Unclean dining area, according to 92%."
      0.0 "100% said that wellness & sports facilities were unclean."
      0.0 "Dirty pool, said 100%."
    • 4.1 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      4.9 "51% criticized the small bathroom."
    • 4.0 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.9 "81% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
      4.6 "For 54%, the lobby entrance was sub-standard."
      0.4 "96% complained about the elevator."
      3.8 "62% didn't like the smoking area."
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    Overall rating

    7.2 Good
    Based on 5,338 reviews
    • 8.7 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "City centre within easy reach, said 78%."
    • 6.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.5 "55% found the room service acceptable."
      6.9 "69% said the concierge service was sufficient."
    • 5.8 "Average value."
      6.0 "The price was ok for 60%."
    • 5.1 "Food is average."
      6.0 "The price was ok for 60%."
      5.1 "51% thought the pizza was not bad."
      5.7 "Only 57% were satisfied with the menu."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      3.3 "67% said the bathroom was dirty."
      0.6 "Unclean dining area, according to 94%."
      0.0 "100% said that wellness & sports facilities were unclean."
      0.0 "Dirty pool, said 100%."
    • 4.5 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      2.4 "76% didn't like the architecture."
      1.5 "85% thought the facilities needed updating."
      4.6 "For 54%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
      3.9 "61% didn't like the smoking area."
    • 4.3 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      2.2 "78% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      0.4 "96% were disappointed with the minibar."
      1.7 "83% thought the tv was sub-standard."
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    Overall rating

    6.9 Good
    Based on 980 reviews
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 5.7 "Average value."
    • 5.0 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      6.1 "Only 61% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
    • 4.9 "Disappointing food."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 4.2 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 3.8 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      0.9 "91% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
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    Overall rating

    5.3 OK
    Based on 653 reviews
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 6.0 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.7 "Only 57% thought the service was professional."
    • 5.9 "Average value."
    • 5.0 "Food is average."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.2 "Not very comfortable."
      0.7 "Air conditioning was criticized by 93%."
      3.8 "62% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      4.7 "53% criticized the small bathroom."
    • 3.8 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.6 "84% didn't like the architecture."
      4.4 "For 56%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
    View all review categories

    Overall rating

    6.6 Good
    Based on 3,921 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
    • 5.7 "Average value."
      5.9 "The price was ok for 59%."
    • 5.5 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.8 "Housekeeping was ok, according to 58%."
    • 4.5 "Disappointing food."
      1.7 "83% did not enjoy the desserts."
      4.5 "55% said, the pizza was not tasty."
      1.7 "For 83%, the dining experience was not enjoyable."
      2.3 "77% found the side dishes unedible."
      0.5 "95% said the pork dishes didn't taste good."
    • 3.5 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      4.5 "55% criticized the small bathroom."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.3 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 3.3 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      0.8 "92% found problems with the furniture."
      2.1 "79% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      0.4 "96% were disappointed with the minibar."
      4.5 "55% criticized the small bathroom."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

    Recent reviews

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    outside of the city center
    public transport is very close
    access to the waterfront
    incompetent and rude
    impolite staff
    room temperature
    building work
    run-down and dirty
    valet service available
    torn wall paper
    hotel bit loud
    modern renovation
    public transport
    hear voices
    infested with fleas
    noise was unbearable
    old worn
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