Overview

Kensington Rooms

131-137 Cromwell Road, London, SW7 4DU, United Kingdom
+44 207 598 7979

Rp 2,040,000+

Overall guest ratings

5.8/10 OK
Based on 1,920 reviews

Review highlights

  • 9.3
  • 6.3
  • 4.3
  • 3.9

Nearby

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    About

    Located in London's Kensington district, this boutique hotel is a few blocks from the Gloucester Road Tube Station and within 1 mi (1.5 km) of Hyde Park, the Royal Albert Hall, and Knightsbridge.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Room service
    • No smoking
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 1,920 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Average value."
    • 5.6 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
    • 4.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.9 "Disappointing food."
      4.4 "56% did not like what was on the menu."
      3.3 "For 67%, the dining experience was not enjoyable."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    • 2.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.9 "81% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      0.6 "94% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      2.9 "Air conditioning was criticized by 71%."
      4.3 "57% were disappointed with the minibar."
      1.4 "86% were unsatisfied with the kitchenette."
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    Overall rating

    5.8 OK
    Based on 979 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 6.1 "Average value."
    • 5.1 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
    • 4.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.2 "Disappointing food."
    • 3.9 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      2.4 "76% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      2.6 "74% didn't like the architecture."
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    Overall rating

    5.7 OK
    Based on 460 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
    • 6.5 "Average value."
    • 5.5 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 4.4 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.7 "Disappointing food."
    • 3.6 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 2.8 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% said rooms were small."
      2.5 "75% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.6 "94% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      3.0 "Air conditioning was criticized by 70%."
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    Overall rating

    5.9 OK
    Based on 480 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 6.0 "Average value."
    • 5.8 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
    • 3.8 "Disappointing food."
    • 3.7 "Breakfast is below average."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.4 "Awful rooms."
      1.5 "85% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      1.8 "82% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
      0.5 "95% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      1.5 "85% said the bathroom was dirty."
    View all review categories
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