Overview

Norfolk Plaza Hotel

29-33 Norfolk Square, London, W2 1RY, United Kingdom
+44 207 723 0792

Rp 1,012,988+

Overall guest ratings

6.5/10 Good
Based on 1,261 reviews

Review highlights

  • 9.7
  • 7.8
  • 4.1
  • 4.1

Nearby

    show all

    About

    Set on a quiet square, this modern London hotel occupies three Edwardian townhouses, and is located 200 meters from Paddington Station, which serves many of the London underground lines (Circle, District, Hammersmith & City and Bakerloo) and also the Heathrow Express. Hyde Park and Marble Arch are also within walking distance.

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 1,261 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      3.2 "68% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      0.6 "94% thought the tv was sub-standard."
      3.9 "61% said the bathroom was dirty."
      4.2 "58% had problems with the shower."
      1.2 "88% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
      4.4 "56% were disappointed with the minibar."
    • 1.8 "Bar is disappointing."
    • 1.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
      3.3 "67% didn't like the unstylish hotel."
      4.3 "Unfriendly atmosphere, according to 57%."
      3.3 "67% criticized the plain hotel."
    View all review categories

    Overall rating

    6.4 Good
    Based on 580 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 3.9 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      4.9 "51% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
    • 2.7 "Awful rooms."
      2.8 "72% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      0.5 "95% thought the tv was sub-standard."
      3.8 "62% said the bathroom was dirty."
      1.2 "88% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      3.0 "70% thought the facilities needed updating."
    View all review categories

    Overall rating

    6.7 Good
    Based on 441 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
    • 3.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.9 "Awful rooms."
      2.9 "71% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      4.3 "57% said rooms were dirty."
      0.9 "91% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
      4.1 "59% said the bathroom was dirty."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.6 "84% didn't like the architecture."
      3.9 "61% thought the facilities needed updating."
    • 1.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.8 OK
    Based on 12 reviews
    • 3.8 "Not very comfortable."
    • 2.8 "Awful rooms."
    • 1.5 "Horrible vibe."

    Overall rating

    6.4 Good
    Based on 226 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      2.9 "71% said rooms were small."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.2 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      0.5 "95% thought the tv was sub-standard."
      0.8 "For 92%, the rooms looked old."
      2.9 "71% said rooms were small."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close