Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.3 "Internet works perfectly."9.0 "90% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 7.5 "75% werehappy with the room service ." -
8.3 "Location is great."10.0 "100%
appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 8.1 "81%liked the proximity to sightseeing ." 10.0 "Business sites within easy reach , said 100%." -
7.0 "High comfort."8.8 "88% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." -
6.9 "Rooms are ok."6.0 "60% said the
view was so-so ." 5.9 "Only 59% said therooms were modern ." 5.7 "Only 57% found thebalcony ok ." -
6.3 "Breakfast is mediocre."
-
5.5 "Average value."
Overall rating
-
9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.1 "Location is great."
-
6.3 "Rooms are ok."5.9 "Only 59% said the
rooms were modern ." -
6.1 "Breakfast is mediocre."6.9 "
Breakfast prices were ok , according to 69%." -
5.2 "Average value."6.9 "
Breakfast prices were ok , according to 69%." -
4.1 "Pool is below average."
Overall rating
-
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
8.1 "Location is great."
-
6.9 "Rooms are ok."
-
6.8 "Average comfort."
-
6.2 "Breakfast is mediocre."
-
5.6 "Average value."
Overall rating
-
9.1 "World class service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Generally very clean."8.0 "80% said
rooms were clean ." -
8.0 "Food is delicious."
-
8.0 "Location is great."
-
6.9 "Rooms are ok."
-
6.9 "Average comfort."
-
5.9 "Vibe was decent."
Overall rating
-
9.3 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.1 "Location is great."
-
7.8 "Tasty food."
-
7.3 "High comfort."8.8 "88% said the
beds were comfortable ." -
7.2 "Nice rooms."8.8 "88% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0review from
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
-
7.1review from
The on site restaurant was very good. The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.
-
2.5review from
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
-
2.0review from
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
-
2.5review from
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
