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Hotel Emperador

Gran Via 53, 28013 Madrid, Madrid, Spain
+34 915 472 800

Rp 1,293,334+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 3,913 reviews

Review highlights

  • 9.6
  • 8.6
  • 5.6
  • 5.2

Good to know

  • Friendly service

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 3,913 reviews
    • 9.6 "Terrific location."
    • 8.6 "Pool is good."
    • 8.0 "Great service."
    • 6.7 "Average cleanliness."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 5.2 "Average comfort."
    • 5.0 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
    • 3.6 "Value below average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 2,465 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Pool is good."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 6.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      4.1 "Air conditioning was criticized by 59%."
      4.4 "56% had problems with the shower."
      4.5 "55% said the bathroom was dirty."
      0.5 "95% were disappointed with the minibar."
    • 4.8 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
    • 4.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.8 "Value below average."
      4.4 "56% thought it was overpriced."
      1.2 "88% said the breakfast was too expensive."
      3.9 "61% said beverages were too expensive."
    • 3.0 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,134 reviews
    • 9.5 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Pool is good."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
      6.3 "63% found the grounds not bad."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      2.3 "77% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      2.4 "76% found problems with the furniture."
      4.9 "51% criticized the small bathroom."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Internet is poor."
      4.2 "58% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
    • 3.3 "Value below average."
      4.2 "58% thought it was overpriced."
      1.6 "84% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 313 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Pool is good."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.0 "Good cleanliness."
    • 6.6 "Breakfast is mediocre."
    • 4.7 "Bar is not good."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      4.3 "Air conditioning was criticized by 57%."
      1.4 "For 86%, the rooms looked old."
    • 4.3 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.5 "Value below average."
      4.0 "60% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      4.0 "60% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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