Overview

Hotel Emperador
Best Pool

Gran Via 53, 28013 Madrid, Madrid, Spain
+34 915 472 800

Rp 1,706,667+

Overall guest ratings

8.3/10 Excellent
Based on 3,863 reviews

Review highlights

  • 9.7
  • 8.4
  • 5.5
  • 4.6

Good to know

  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Emperador Hotel is located in the central Gran Vía in Madrid, with bus and subway at the door. This emblematic but renovated hotel offers a marvellous terrace in its rooftop, open from May to September, and excelent and privileged views of Madrid, a great outdoor swimming pool, solárium with hammocks or bar for lunches and cocktails, among others.

    Elegant rooms with modern TV

    The Lobby Bar suggests snacks, cocktails and any kind of drinks. Moreover, there are several restaurants 5 minutes walking.

    The hotel offers also gym, saune, hairdressing salon, 24 hours front desk and complimentary WIFI.

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    Hotel Emperador

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Smoking rooms available
    • Free valet parking
    • Washer/dryer available in-room
    • Wedding services
    • Terrace/Patio
    • Gift shop
    • Designated smoking area
    • Storage available
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 3,863 reviews
    • 9.7 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
    • 8.4 "Pool is good."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "62% thought the bathroom was big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.3 "Bar is not good."
      0.7 "93% said beverages were too expensive."
      2.9 "Bar service was unacceptable, according to 71%."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.1 "Value below average."
      1.8 "82% said the breakfast was too expensive."
      0.7 "93% said beverages were too expensive."
      1.1 "The price was too high for 89%."
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    Overall rating

    8.3 Excellent
    Based on 2,472 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 8.6 "Pool is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      6.8 "68% thought the bathroom was big enough."
    • 4.8 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.1 "Bar is not good."
      0.9 "91% said beverages were too expensive."
    • 4.0 "Value below average."
      1.4 "86% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
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    Overall rating

    8.4 Excellent
    Based on 1,043 reviews
    • 9.6 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Pool is good."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "60% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      3.6 "Air conditioning was criticized by 64%."
      1.4 "86% found problems with the furniture."
    • 4.2 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 4.1 "Bar is not good."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.9 "Value below average."
      1.9 "81% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    Based on 38 reviews
    • 9.7 "Terrific location."
    • 5.5 "Rooms are ok."
    • 5.4 "Average comfort."

    Overall rating

    8.1 Excellent
    Based on 309 reviews
    • 9.7 "Terrific location."
    • 8.5 "Pool is good."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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