Novotel Madrid Puente de la Paz, Madrid Hotels from Rp 1,013,867

Guest reviews

Based on 2,733 reviews

Breakfast

9.2 "Excellent breakfast."
Service

8.9 "Great service."

9.7 "97% found the staff to be very friendly."

8.5 "85% thought the service was very professional."

8.7 "87% said the reception staff was great."
Wellness Area

8.3 "Very nice wellness & sports facilities."
Location

7.5 "Good location."

8.8 "Near to public transport, according to 88%."

9.4 "Easily accessible by car, said 94%."

10.0 "Good access to the airport, said 100%."

7.0 "70% thought it was easy to get to the train station."
Pool

5.4 "Pool is mediocre."
Cleanliness

5.3 "Average cleanliness."

5.0 "Cleanliness of the bathroom was average, said 50%."
WiFi

4.6 "Internet is poor."

3.8 "62% said the wifi quality was bad."
Comfort

4.4 "Not very comfortable."

3.5 "65% didn't like the uncomfortable beds."

2.0 "Air conditioning was criticized by 80%."
Room

4.4 "Rooms are not good."

3.5 "65% didn't like the uncomfortable beds."

4.9 "51% said rooms were dirty."

3.8 "62% complained about the bathroom."

1.6 "84% thought they were poorly maintained."

1.0 "90% found problems with the furniture."

0.7 "For 93%, the rooms looked old."

2.0 "Air conditioning was criticized by 80%."

2.5 "75% had problems with the shower."

0.6 "94% thought the tv was sub-standard."
Vibe

3.6 "Vibe wasn't good."

1.8 "82% criticized the unstylish hotel."

1.7 "83% criticized the plain hotel."

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Based on 163 reviews

Breakfast

9.1 "Excellent breakfast."
Service

8.6 "Great service."

9.6 "96% found the staff to be very friendly."

8.6 "86% said the reception staff was great."
Location

7.3 "Good location."

8.6 "Near to public transport, according to 86%."
Cleanliness

5.2 "Average cleanliness."
Room

5.0 "Rooms are ok."

5.7 "Only 57% said rooms were big enough."
Comfort

4.7 "Not very comfortable."

3.6 "64% didn't like the uncomfortable beds."

Based on 2,405 reviews

Breakfast

9.1 "Excellent breakfast."
Service

8.9 "Great service."

9.6 "96% found the staff to be very friendly."

8.8 "88% said the reception staff was great."

8.8 "88% thought the service was very professional."
Location

7.6 "Good location."

9.0 "Near to public transport, according to 90%."

9.6 "Easily accessible by car, said 96%."

8.9 "89% liked the proximity to shopping."

10.0 "Good access to the airport, said 100%."
Value for money

6.8 "Average value."

5.7 "Breakfast prices were ok, according to 57%."
Pool

5.7 "Pool is mediocre."
Cleanliness

5.0 "Average cleanliness."

4.7 "53% said rooms were dirty."

4.9 "51% said the bathroom was dirty."
Bar and Beverages

4.7 "Bar is not good."
WiFi

4.7 "Internet is poor."

3.7 "63% said the wifi quality was bad."
Comfort

4.5 "Not very comfortable."

3.8 "62% didn't like the uncomfortable beds."

1.9 "Air conditioning was criticized by 81%."
Room

4.4 "Rooms are not good."

3.8 "62% didn't like the uncomfortable beds."

4.7 "53% said rooms were dirty."

3.8 "62% complained about the bathroom."

1.6 "84% thought they were poorly maintained."

1.1 "89% found problems with the furniture."

0.9 "For 91%, the rooms looked old."

1.9 "Air conditioning was criticized by 81%."

2.6 "74% had problems with the shower."

0.6 "94% thought the tv was sub-standard."

4.9 "51% said the bathroom was dirty."

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Based on 27 reviews

Based on 136 reviews

Breakfast

9.1 "Excellent breakfast."
Service

8.7 "Great service."

9.6 "96% found the staff to be very friendly."
Location

7.5 "Good location."
Food

5.9 "Food is average."
Cleanliness

4.9 "Not very clean."

4.6 "54% said rooms were dirty."
Comfort

4.6 "Not very comfortable."

3.6 "64% didn't like the uncomfortable beds."
WiFi

4.3 "Internet is poor."

3.5 "65% said the wifi quality was bad."
Room

4.2 "Rooms are not good."

3.6 "64% didn't like the uncomfortable beds."

3.3 "67% complained about the bathroom."

4.6 "54% said rooms were dirty."
Vibe

3.9 "Vibe wasn't good."

2.1 "79% criticized the unstylish hotel."