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Hotel Petit Palace Alcalá Torre

Alcala 23, 28014 Madrid, Madrid, Spain
+34 915 321 901

Rp 1,066,667+

Overall guest ratings

8.4/10 Excellent
Based on 3,326 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.9
  • 5.0

Nearby

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    About

    The Petit Palace Alcalá Torre Madrid Hotel is a hotel in the centre of Madrid. It is located in Madrid's first skyscraper, the famous building La Unión y el Fénix, situated only steps away from the Puerta del Sol.

    Modern and comfortable, the Petit Palace Alcalá Torre Madrid is ideal for romantic getaways or for a trip with friends: free wifi, laptop in the room, daily newspapers, buffet breakfast...

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    Hotel Petit Palace Alcalá Torre

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • Restaurant
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 3,326 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to shopping."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.0 "Very nice wellness & sports facilities."
    • 5.4 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
      6.3 "Only 63% said the rooms were modern."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 5.0 "Average comfort."
      4.3 "57% said rooms were small."
      4.9 "51% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 4.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
      3.0 "70% thought the facilities needed updating."
      3.2 "68% found the grounds unpleasant."
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    Overall rating

    8.2 Excellent
    Based on 1,663 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Excellent breakfast."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.0 "Good cleanliness."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      1.7 "83% found problems with the furniture."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."
      0.2 "98% complained about the elevator."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    8.3 Excellent
    Based on 1,197 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 5.1 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
    • 5.0 "Internet is average."
    • 4.9 "Not very comfortable."
      4.2 "58% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
    • 4.6 "Vibe wasn't good."
      1.4 "For 86%, the lobby entrance was sub-standard."
      4.9 "51% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 465 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 7.7 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 4.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were small."
      2.1 "79% thought they were poorly maintained."
    • 4.6 "Vibe wasn't good."
      4.8 "52% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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