Overview

Mercure Melbourne Albert Park

65 Queens Road, Melbourne, VIC 3004, Australia
+61 395 294 300

Rp 1,000,000+

Overall guest ratings

7.9/10 Good
Based on 2,341 reviews

Review highlights

  • 8.6
  • 8.4
  • 5.5
  • 5.1

Good to know

  • Friendly service

Nearby

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    About

    The property is centrally located on Queens Road overlooking the picturesque Albert Park Lake the renowned Formula 1 Australian Grand Prix track and situated adjacent to parks sporting facilities and a golf course. The property is one of Melbournes largest conference and event centres. Choose from 28 function rooms with over 2,600 square metres of space with a seating capacity of up to 1400 guests.

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    accorhotels.com

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 2,341 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
      7.1 "Housekeeping was great, according to 71%."
      8.7 "87% found the restaurant service to be one of the best."
      10.0 "100% were impressed by the valet service."
      8.3 "Management was excellent, said 83%."
      8.6 "Lovely bar service, according to 86%."
    • 8.4 "Pool is good."
    • 8.4 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.9 "City centre within easy reach, said 89%."
      8.8 "88% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      8.0 "80% liked the proximity to sightseeing."
      8.0 "80% appreciated the closeness to the beach."
    • 8.2 "Beach is lovely."
    • 8.0 "Breakfast is good."
    • 5.5 "Average value."
    • 5.1 "Rooms are ok."
    • 5.0 "Internet is average."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
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    Overall rating

    8.0 Good
    Based on 1,334 reviews
    • 8.5 "Pool is good."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
    • 8.2 "Location is great."
      8.7 "City centre within easy reach, said 87%."
      9.0 "90% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 6.5 "Average comfort."
    • 5.4 "Average value."
    • 5.2 "Rooms are ok."
    • 5.1 "Internet is average."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
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    Overall rating

    8.1 Excellent
    Based on 351 reviews
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.5 "Pool is good."
    • 8.4 "Bar is amazing."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.2 "Breakfast is good."
    • 5.5 "Rooms are ok."
    • 5.4 "Average value."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
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    Overall rating

    7.5 Good
    Based on 70 reviews
    • 8.6 "Great service."
    • 8.4 "Location is great."
    • 7.7 "Good breakfast."
    • 5.5 "Vibe was decent."
    • 5.1 "Average value."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.8 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      4.7 "53% said rooms were dirty."
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    Overall rating

    8.1 Excellent
    Based on 585 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.2 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 5.5 "Average value."
    • 5.0 "Rooms are ok."
      1.7 "83% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      2.4 "Air conditioning was criticized by 76%."
      1.8 "For 82%, the rooms looked old."
      2.4 "76% had problems with the shower."
      2.5 "75% were disappointed with the minibar."
      0.5 "95% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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