Guest reviews
Overall rating
8.5 Excellent
Based on 69 reviews
Location
9.5
Vibe
9.1
Service
8.1
Breakfast
7.1
Room
6.6
Cleanliness
6.2
Amenities
5.0
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Hyatt House New York/Chelsea
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Hyatt
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Hyatt House New York/Chelsea
Best Sightseeing
Review highlights
- 9.5
- 9.1
- 6.2
- 5.0
Good to know
- Comfortable beds
- Great view
- Modern Hotel
About
Convenient Chelsea location in the heart of New York City, ideal for business, leisure or longer term stays. Hotel features apartment-style suites with fully equipped kitchens, comfy living rooms, spacious bedrooms, and stylish bathrooms. Plus, enjoy free Wi-Fi, complimentary full breakfast, H BAR, grocery shopping service, on-site laundry facilities, and a central location with easy subway access to popular NYC attractions, and close proximity to Penn Station and major corporate offices.
Amenities
- Parking
- Complimentary breakfast
- Fitness centre
- Free Wi-Fi
- Facilities for disabled guests
- Business centre
- Internet
- Concierge service
- Laundry service
- No smoking
- Air-conditioned
- 24 Hour Front Desk
- Safe
- Storage available
- Terrace/Patio
- Laundry facilities
- Restaurant
- Pets not allowed
- Wedding services
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: The property was ideally located, within walking distance from my office in Times Square, great restaurants in Little Korea and shopping everywhere. Very convenient stay with kitchenette and washer ...
review from
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8.8
Pros: - Great location, personnal very friendly and smiling. - Breakfast was good, but not the best we had (expect french toasts, porridge, great omelettes but a weak variety of fruits, yogurts, bread, ...
Cons: THOSE ARE MINOR NEGATIVE COMMENTS / WE HAD A VERY POSITIVE EXPERIENCE! - We would have loved to have a common area where to sit the four of us together. There is no chair nor table on the rooftop...
review from
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7.9
Pros: Location
Cons: Small room
review from
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8.3
Pros: It's brand new. The design is bang uptodate. If you want to experience this city by foot, this is a good choice. But you pay for it. Great gym on the top floor (I'm a gym rat).
Cons: Not much.
review from
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10.0
Pros: Excellent views, great location, and spacious room. Would choose to stay here on my next visit! Breakfast was fabulous!! They have a rooftop view of the city that was spectacular. Loved this place!!
Cons: Nothing.
review from
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8.3
Pros: Nice room, wonderful view from the top of the hotel.
Cons: I had booked a room with a view, but the room they gave me was in the back of the hotel without a decent view (and different from the picture on booking.com). I asked for a better room, but they didn...
review from
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7.9
Pros: Staff so nice. Well air conditioned quiet breakfast area with good food. Brand new. Really nice views, kitchen, bathroom, bed. Good view of fireworks from rooftop deck!
Cons: Omelet station is not efficient. Lots of electrical quirks in the room which was only recently finished: a/c inconsistent, smoke alarm chirped intermittently, loud banging noise in the vents ...
review from
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10.0
Pros: The location is perfect View from the top terrace Breakfast
Cons: Breakfast may include cheese and vegetables (tomatoes, cucumber etc.)
review from
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8.8
Pros: The overall appearance of the hotel was pleasing. The staff was welcoming, very pleasant and helpful. The hotel was quiet and comforting. The room was on the smaller side than the average; however ...
Cons: Specifically room 805 bathroom floor needs to be redone because it always looked dirty. Other than that No complaints
review from
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6.7
Pros: Great breakfast - really top notch Fast, reliable wifi Comfy bed New, modern rooms Clean and new bathroom
Cons: Room wasn't cleaned - twice. Third time I had to proactively ask, and it was done well. But that was lucky because I happened to stop at the hotel mid-morning and saw that it hadn't been done...
review from
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10.0
Pros: The property was ideally located, within walking distance from my office in Times Square, great restaurants in Little Korea and shopping everywhere. Very convenient stay with kitchenette and washer ...
review from
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8.8
Pros: - Great location, personnal very friendly and smiling. - Breakfast was good, but not the best we had (expect french toasts, porridge, great omelettes but a weak variety of fruits, yogurts, bread, ...
Cons: THOSE ARE MINOR NEGATIVE COMMENTS / WE HAD A VERY POSITIVE EXPERIENCE! - We would have loved to have a common area where to sit the four of us together. There is no chair nor table on the rooftop...
review from
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10.0
Pros: Excellent views, great location, and spacious room. Would choose to stay here on my next visit! Breakfast was fabulous!! They have a rooftop view of the city that was spectacular. Loved this place!!
Cons: Nothing.
review from
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10.0
Pros: The location is perfect View from the top terrace Breakfast
Cons: Breakfast may include cheese and vegetables (tomatoes, cucumber etc.)
review from
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8.8
Pros: The overall appearance of the hotel was pleasing. The staff was welcoming, very pleasant and helpful. The hotel was quiet and comforting. The room was on the smaller side than the average; however ...
Cons: Specifically room 805 bathroom floor needs to be redone because it always looked dirty. Other than that No complaints
review from
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7.9
Pros: Location
Cons: Small room
review from
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8.3
Pros: It's brand new. The design is bang uptodate. If you want to experience this city by foot, this is a good choice. But you pay for it. Great gym on the top floor (I'm a gym rat).
Cons: Not much.
review from
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8.3
Pros: Nice room, wonderful view from the top of the hotel.
Cons: I had booked a room with a view, but the room they gave me was in the back of the hotel without a decent view (and different from the picture on booking.com). I asked for a better room, but they didn...
review from
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7.9
Pros: Staff so nice. Well air conditioned quiet breakfast area with good food. Brand new. Really nice views, kitchen, bathroom, bed. Good view of fireworks from rooftop deck!
Cons: Omelet station is not efficient. Lots of electrical quirks in the room which was only recently finished: a/c inconsistent, smoke alarm chirped intermittently, loud banging noise in the vents ...
review from
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6.7
Pros: Great breakfast - really top notch Fast, reliable wifi Comfy bed New, modern rooms Clean and new bathroom
Cons: Room wasn't cleaned - twice. Third time I had to proactively ask, and it was done well. But that was lucky because I happened to stop at the hotel mid-morning and saw that it hadn't been done...
review from
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23/29
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27/29
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28/29
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29/29