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Surtees Hotel

12-20 Dean St, Newcastle upon Tyne, NE1 1PG, United Kingdom
+44 191 261 7771

Rp 533,334+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.0/10 Good
Based on 2,445 reviews

Review highlights

  • 9.1
  • 7.8
  • 4.8
  • 4.5

Nearby

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    About

    With a stay at Surtees Hotel in Newcastle City Center, you'll be minutes from Castle Keep and Tyne Bridge. This hotel is within close proximity of Newcastle-upon-Tyne St. Nicholas' Cathedral and Alderman Fenwick's House.

    Rooms

    Stay in one of 40 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and a meeting room.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Parking
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 2,445 reviews
    • 9.1 "Terrific location."
    • 7.8 "Good service."
    • 7.6 "Good breakfast."
    • 4.8 "Not very comfortable."
    • 4.5 "Internet is poor."
    • 4.0 "Rooms are not good."
    • 3.8 "Not very clean."
    • 3.0 "Horrible vibe."
    View all review categories

    Overall rating

    6.8 Good
    Based on 1,173 reviews
    • 9.0 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.2 "Bar is ok."
    • 4.5 "Not very comfortable."
      1.6 "84% thought it was too noisy."
    • 4.1 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      3.6 "64% thought the tv was sub-standard."
    • 3.1 "Horrible vibe."
      3.0 "70% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
      1.1 "For 89%, the lobby entrance was sub-standard."
      3.6 "Unfriendly atmosphere, according to 64%."
    • 3.1 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.7 Good
    Based on 440 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 4.9 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      1.5 "85% thought it was too noisy."
    • 4.2 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      4.1 "59% thought the tv was sub-standard."
      2.8 "72% had problems with the shower."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    Based on 831 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "Great parking, according to 70%."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 4.4 "Not very comfortable."
      1.2 "88% thought it was too noisy."
    • 4.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
      3.6 "64% thought the tv was sub-standard."
      1.2 "88% found problems with the furniture."
      4.6 "For 54%, the rooms looked old."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
    • 3.0 "Horrible vibe."
      1.0 "For 90%, the lobby entrance was sub-standard."
      2.7 "73% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
    View all review categories
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