Overview

Mercure Norwich Hotel

121-131 Boundary Road, Norwich, NR3 2BA, United Kingdom
+44 844 815 9036

Rp 958,934+

Overall guest ratings

7.1/10 Good
Based on 797 reviews

Review highlights

  • 8.2
  • 7.8
  • 4.9
  • 4.8

Nearby

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    About

    Enjoy a 4-star Norfolk welcome at Mercure Norwich Hotel with contemporary bedrooms, delicious food, popular Feel Good Health Club, parking for 225 cars and complimentary high speed WiFi throughout the hotel. Just 3 miles from the city centre and ideally located for easy access to the Norfolk Broads, Great Yarmouth and a host of local attractions. We offer courtesy transport to and from Norwich International Airport. To arrange pick up, contact us using the Mercure freephone at the airport.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Wedding services
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Cribs available
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 797 reviews
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.3 "Internet works."
    • 7.2 "Good location."
      8.7 "Great parking, according to 87%."
    • 6.0 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 4.9 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      3.6 "64% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      1.7 "83% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      3.3 "67% criticized the small bathroom."
    • 4.8 "Disappointing food."
      2.1 "The price was too high for 79%."
      2.5 "For 75%, the dining experience was not enjoyable."
      0.9 "91% did not enjoy the desserts."
      0.0 "100% found the side dishes unedible."
    • 4.4 "Bar is not good."
      2.0 "Bar service was unacceptable, according to 80%."
    • 4.3 "Value below average."
      2.1 "The price was too high for 79%."
      4.1 "59% said the breakfast was too expensive."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      2.0 "80% didn't like the architecture."
      2.9 "71% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.2 Good
    Based on 366 reviews
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.5 "Internet works."
    • 7.3 "Good location."
      8.5 "Great parking, according to 85%."
    • 6.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.3 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 4.6 "Bar is not good."
    • 4.2 "Value below average."
      2.4 "The price was too high for 76%."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.3 Good
    Based on 326 reviews
    • 8.3 "Breakfast is good."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 6.0 "Pool is mediocre."
    • 5.6 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.0 "Average cleanliness."
      4.8 "52% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.6 "Value below average."
      2.2 "The price was too high for 78%."
      4.3 "57% said the breakfast was too expensive."
    • 4.6 "Disappointing food."
      2.2 "The price was too high for 78%."
    • 4.5 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      0.6 "94% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 7 reviews
    • 7.7 "Good service."
    • 4.9 "Rooms are not good."

    Overall rating

    6.8 Good
    Based on 95 reviews
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.0 "Good location."
    • 5.5 "Pool is mediocre."
    • 4.8 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      3.6 "64% complained about the bathroom."
    • 4.7 "Disappointing food."
    • 4.7 "Not very clean."
    • 3.9 "Value below average."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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