Overview

Hotel Keihan Universal City
Top Family Hotel

6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Japan
+81 664 650 321

Rp 1,240,000+

Overall guest ratings

8.4/10 Excellent
Based on 2,853 reviews

Review highlights

  • 9.2
  • 9.1
  • 9.1
  • 6.4

Good to know

  • Great reception
  • Comfortable beds
  • Professional service
  • Friendly service

Nearby

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    About

    Hotel Keihan Universal City offers a fantastic location, putting you just a 5-minute walk from Osaka Takoyaki Museum and Universal Studios Japan®. Guests looking for a bite to eat can check out World World Buffet, which serves international cuisine and is open for breakfast and dinner. All rooms feature refrigerators and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,853 reviews
    • 9.2 "Internet works perfectly."
      8.9 "89% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
      9.7 "Near to public transport, according to 97%."
      7.3 "73% thought parking was inexpensive."
    • 8.4 "Food is delicious."
      8.9 "89% loved the menu selection."
      9.7 "97% enjoyed the side dishes."
      8.6 "Yummy desserts, said 86%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.6 "76% said the booking process went smoothly."
      8.3 "83% were impressed by the laundry service."
      10.0 "100% were happy with the shuttle service."
    • 6.4 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
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    Overall rating

    8.4 Excellent
    Based on 570 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 8.5 "Food is delicious."
      8.8 "88% loved the menu selection."
      9.7 "97% enjoyed the side dishes."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.2 "High value."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    Based on 1,825 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      7.7 "77% said the booking process went smoothly."
      10.0 "100% were happy with the shuttle service."
      7.8 "78% were impressed by the laundry service."
    • 7.6 "High value."
    • 7.2 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.6 "76% liked the big bathroom."
      7.5 "75% thought the view was good."
    • 6.9 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
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    Overall rating

    8.5 Excellent
    Based on 456 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.7 "High value."
    • 6.9 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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