Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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8.7 "Location is great."10.0 "100%
liked the proximity to shopping ." 9.9 "99%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.1 "Easily accessible by car , said 91%." 10.0 "Near to public transport , according to 100%." -
8.2 "Great service."9.1 "91% found the
staff to be very friendly ." 7.0 "70% werehappy with the room service ." -
8.1 "Breakfast is good."
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6.2 "Internet is average."
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5.7 "Rooms are ok."5.2 "Only 52% said the
rooms were modern ." 5.0 "Only 50% thought theshower was ok ." 5.0 "50% thought thekitchenette was ok ." -
4.9 "Value below average."4.2 "The
price was too high for 58%." -
3.9 "Wellness & sports facilities were not very nice."4.1 "59%
didn't like the fitness area ."
Overall rating
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8.4 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.3 "Location is great."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Breakfast is good."
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6.6 "Internet is average."5.4 "54% thought the
wifi quality was ok ." -
5.8 "Rooms are ok."5.5 "Only 55% said the
rooms were modern ." 5.3 "Only 53% thought theshower was ok ." -
4.5 "Value below average."
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3.6 "Wellness & sports facilities were not very nice."4.1 "59%
didn't like the fitness area ."
Overall rating
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8.9 "Food is delicious."8.2 "82%
loved the menu selection ." -
8.6 "Location is great."9.9 "99%
liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.4 "Breakfast is good."
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7.3 "Good service."8.7 "87% found the
staff to be very friendly ." -
6.0 "Internet is average."
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5.1 "Average comfort."6.6 "
Beds were acceptable for 66%." 6.7 "For only 67%, thenoise level was all right ." -
4.9 "Value below average."
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4.6 "Rooms are not good."3.8 "62% said
rooms were small ." 4.2 "58%complained about the bathroom ." 3.4 "66% thought they werepoorly maintained ." 4.7 "53% hadproblems with the shower ." 2.4 "Air conditioning was criticized by 76%." 1.9 "81% thought thetv was sub-standard ." 2.0 "80% foundproblems with the furniture ."
Overall rating
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8.9 "Location is great."10.0 "100%
liked the proximity to shopping ." -
8.3 "Great service."
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8.3 "Breakfast is good."
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7.0 "Good cleanliness."7.2 "72% said
rooms were clean ." -
7.0 "Good vibe."7.6 "76% said it was a
stylish hotel ." -
5.9 "Rooms are ok."
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5.1 "Average value."
Overall rating
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9.1 "Incredible bar."
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8.9 "Location is great."10.0 "100%
liked the proximity to shopping ." 9.9 "99%liked the proximity to sightseeing ." -
7.8 "Good breakfast."
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7.8 "Good service."9.1 "91% found the
staff to be very friendly ." 7.2 "72% found therestaurant service to be one of the best ." -
6.0 "Internet is average."
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5.6 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." -
4.4 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
It was okay.. I expected it to look a bit newer than it was.
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5.7review from
staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.
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5.3review from
the clean up job daily is very good they are renovating...
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7.7review from
Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows. Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.
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8.0review from
The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient. Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.
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7.0review from
Good service. Clean bathroom. Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.
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7.6review from
The staff were all extremely nice and quick to help. The room was really clean and comfortable. The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.
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6.8review from
the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant. We only could open the window a little bit.
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7.2review from
facilities are pretty new; good location - close to Parliment Hill, restaurants and highways
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5.2review from
quietness of the hotel booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.
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7.2review from
friendly staff, nice room , good location
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8.0review from
It was okay.. I expected it to look a bit newer than it was.
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8.0review from
The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient. Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.
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7.7review from
Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows. Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.
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7.0review from
Good service. Clean bathroom. Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.
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7.6review from
The staff were all extremely nice and quick to help. The room was really clean and comfortable. The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.
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6.8review from
the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant. We only could open the window a little bit.
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7.2review from
facilities are pretty new; good location - close to Parliment Hill, restaurants and highways
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7.2review from
friendly staff, nice room , good location
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5.7review from
staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.
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5.3review from
the clean up job daily is very good they are renovating...
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5.2review from
quietness of the hotel booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.
