Overview

Hotel Pelicano Inn

8 Norte entre 5a. Ave. y Zona Fed Maritima, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0997

Rp 1,146,667+

Overall guest ratings

7.4/10 Good
Based on 1,017 reviews

Review highlights

  • 9.5
  • 8.3
  • 4.4
  • 4.4

Good to know

  • Beach nearby

Nearby

    show all

    About

    At Hotel Pelicano Inn, you'll be within a 15-minute drive of El Camaleon Golf Club. Guests can grab a bite to eat at the restaurant, or indulge in beachside massages, body wraps, or facials. A beach bar and a bar/lounge are other highlights, and rooms offer balconies and refrigerators.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Spa
    • Internet
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Express check out
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,017 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Beach is lovely."
    • 6.7 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      5.5 "Only 55% found the restaurant service to be good."
      6.1 "61% thought the management was tolerable."
    • 4.4 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      4.6 "54% thought the tv was sub-standard."
      1.0 "90% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      4.7 "53% had problems with the shower."
      1.7 "83% found problems with the furniture."
      4.2 "Air conditioning was criticized by 58%."
      4.5 "55% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
      3.2 "68% didn't like the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 661 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Beach is lovely."
    • 6.6 "Service is ok."
      5.9 "Only 59% thought the service was professional."
      7.0 "70% said the reception staff was great."
    • 4.9 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      4.6 "54% thought the tv was sub-standard."
      3.4 "66% complained about the bathroom."
      4.7 "53% had problems with the shower."
      1.3 "87% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
      1.5 "85% found problems with the furniture."
    • 4.8 "Breakfast is below average."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 264 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Beach is lovely."
    • 6.7 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 5.0 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      4.6 "54% thought the tv was sub-standard."
      3.1 "69% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      4.4 "56% had problems with the shower."
      0.4 "For 96%, the rooms looked old."
    • 3.3 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
    • 2.3 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.9 Good
    Based on 91 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Beach is lovely."
    • 6.9 "Service is ok."
    • 4.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 4.4 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      4.6 "54% thought the tv was sub-standard."
    • 3.0 "Horrible vibe."
    • 2.2 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map