Overview

Playa Palms Beach Hotel

1st Av. Bis, Norte Entre 12 y 14, Playa del Carmen, Quintana Roo, 77710 Mexico, 77710 Playa del Carmen, QR, Mexico
+52 984 803 3908

Rp 2,453,334+

Overall guest ratings

8.5/10 Excellent
Based on 567 reviews

Review highlights

  • 9.1
  • 9.0
  • 7.7
  • 5.8

Good to know

  • Nice balcony
  • Great view
  • Great shopping
  • Good restaurants & bars in the area

Nearby

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    About

    Playa Palms Beach Hotel puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available 24 hours) for MXN 2000.00 per vehicle. You can take a dip in the outdoor pool, then indulge in hot stone massages, facials, or mani/pedis. Rooms at this boutique hotel feature conveniences like kitchenettes, along with furnished balconies or patios and iPod docks.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Room service
    • Outdoor pool
    • Bar/Lounge
    • Private beach
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 567 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      10.0 "100% said the concierge service was amazing."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      8.1 "City centre within easy reach, said 81%."
    • 7.7 "Nice rooms."
      9.3 "93% thought the view was good."
      8.0 "80% thought rooms were spacious."
      9.1 "91% enjoyed the balcony."
      7.0 "70% were happy with the bathroom."
      7.9 "79% said rooms were clean."
      7.6 "76% said the beds were comfortable."
      7.8 "78% enjoyed the furniture."
      7.9 "79% enjoyed the shower."
      8.9 "89% found the kitchenette to be good."
    • 6.1 "Pool is mediocre."
    • 6.0 "Food is average."
    • 5.8 "Beach is so-so."
    • 5.7 "Breakfast is mediocre."
    • 1.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 453 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
    • 7.6 "Nice rooms."
      8.3 "83% thought rooms were spacious."
      9.3 "93% thought the view was good."
      8.9 "89% enjoyed the balcony."
      7.5 "75% were happy with the bathroom."
      7.3 "73% said the beds were comfortable."
      8.1 "81% enjoyed the shower."
      8.8 "88% found the kitchenette to be good."
    • 6.2 "Pool is mediocre."
    • 6.0 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Beach is so-so."
    • 1.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 68 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.2 "Amenities are good."
    • 7.9 "Nice rooms."
      9.4 "94% thought the view was good."
    • 6.6 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 5.5 "Beach is so-so."

    Overall rating

    8.2 Excellent
    Based on 45 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
    • 8.4 "Generally very clean."
    • 7.7 "Nice rooms."
    • 7.1 "High comfort."
      7.0 "70% thought it was pleasantly quiet."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Beach is so-so."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice balcony"
    "Great view"
    "Great shopping"
    "Good restaurants & bars in the area"
    data provided by TrustYou

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