Overview

Hotel Puerto Palace
Best Pool

C/ Doctor Cobiella Zaera, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 372 460

Rp 618,800+

Overall guest ratings

8.1/10 Excellent
Based on 1,381 reviews

Review highlights

  • 9.1
  • 9.0
  • 9.0
  • 6.8

Good to know

  • Clean rooms
  • Great view
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

    show all

    About

    The Hotel Puerto Palace is a 4-star hotel located in a quiet, residential area of Puerto de la Cruz, Tenerife, in the magnificent La Orotava valley. Its unique location is close to the beach as well as an area filled with restaurants, shops and leisure facilities. The hotel's atmosphere makes it the perfect place to enjoy your vacation

    Less More
    accorhotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Child pool
    • Internet (surcharge)
    • Pets not allowed
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,381 reviews
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.0 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.4 "84% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.0 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
      8.5 "85% thought the building was wonderful."
      7.9 "79% loved the outdoor sports facilities."
      8.8 "88% enjoyed the lobby entrance."
      8.4 "84% loved the terrace."
      8.0 "80% loved the facilities for kids."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
      9.7 "97% were happy with the shuttle service."
      8.6 "86% were happy with the room service."
    • 8.5 "Location is great."
      7.5 "City centre within easy reach, said 75%."
      8.1 "Great parking, according to 81%."
      7.4 "Easily accessible by car, said 74%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.4 "Desserts were ok, said 64%."
      6.3 "63% thought the dining experience was appropriate."
      6.7 "Side dishes were satisfying, according to only 67%."
      6.1 "Only 61% thought the fish/seafood dishes were good."
      5.2 "52% thought the vegetable dishes were ok."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,049 reviews
    • 9.4 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.7 "87% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.0 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.8 "Amenities are good."
      9.2 "92% found the grounds to be nice."
      8.3 "83% thought the building was wonderful."
      7.9 "79% loved the outdoor sports facilities."
      8.7 "87% enjoyed the lobby entrance."
      8.3 "83% loved the terrace."
    • 8.5 "Location is great."
      7.6 "City centre within easy reach, said 76%."
      8.4 "Great parking, according to 84%."
      7.6 "Easily accessible by car, said 76%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.6 "96% liked the proximity to sightseeing."
    • 8.3 "Good value."
      9.7 "97% thought it was a great value."
      8.6 "86% were happy with the price."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.4 "Desserts were ok, said 64%."
      6.8 "Side dishes were satisfying, according to only 68%."
      6.6 "66% thought the dining experience was appropriate."
      6.1 "Only 61% thought the fish/seafood dishes were good."
      5.9 "59% thought the vegetable dishes were ok."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 248 reviews
    • 9.2 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.8 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
    • 8.5 "Location is great."
      7.5 "City centre within easy reach, said 75%."
      7.8 "Great parking, according to 78%."
    • 8.3 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.8 "98% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 6.6 "Food is average."
      6.5 "Desserts were ok, said 65%."
      6.2 "62% thought the dining experience was appropriate."
      6.6 "Side dishes were satisfying, according to only 66%."
    • 6.4 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.8 "Only 68% thought the furniture was functional."
    • 6.2 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 82 reviews
    • 9.2 "Perfectly clean."
      9.9 "99% thought it was clean."
    • 9.2 "Excellent amenities."
      9.5 "95% found the grounds to be nice."
    • 9.0 "Excellent pool."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Location is great."
      7.5 "City centre within easy reach, said 75%."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Great view"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    puerto
    pool area
    breakfast and dinner
    nice holiday
    large pool
    nice hotel
    city center
    good middle class
    traffic noise
    good food
    perfect base
    view of the sea
    great pool area
    plentiful and tasted
    food was so-so
    food at the hotel
    hotel is good
    water fall
    french english
    hotel was nice
    room with a sea
    getting old

    Photos
    Map

    Map

    Close