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Heartland Hotel Queenstown

27 Stanley Street, Queenstown 9300, New Zealand
+64 3442 7700

Rp 1,788,267+

Overall guest ratings

8.2/10 Excellent
Based on 1,535 reviews

Review highlights

  • 8.8
  • 8.5
  • 7.1
  • 3.7

Nearby

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    About

    Heartland Hotel Queenstown is in the heart of Queenstown, walking distance from Church of St Peters and Queenstown Arts Centre. This eco-friendly hotel is within close proximity of Queenstown Mall and Williams Cottage.

    Rooms

    Make yourself at home in one of the 81 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as complimentary weekday newspapers and irons/ironing boards.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage. Additional amenities at this hotel include a television in a common area and tour/ticket assistance.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Ski storage
    • Internet
    • Spa
    • Skiing (downhill)
    • Facilities for disabled guests
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,535 reviews
    • 8.8 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      8.3 "83% said the booking process went smoothly."
      10.0 "100% were happy with the room service."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.1 "Good breakfast."
    • 6.9 "Average value."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    • 3.7 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 874 reviews
    • 8.8 "Location is great."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average value."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 3.9 "Internet is poor."
      1.4 "86% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 475 reviews
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.5 "City centre within easy reach, said 95%."
    • 6.8 "Average value."
    • 5.0 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
    • 3.3 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    8.3 Excellent
    Based on 184 reviews
    • 8.9 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.6 "Internet is poor."
      1.2 "88% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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