Overview

Sands Regency Casino Hotel

345 North Arlington Avenue, Reno, NV 89501, United States
+1 775 348 2200

Rp 453,334+

Overall guest ratings

6.4/10 Good
Based on 4,494 reviews

Review highlights

  • 8.0
  • 7.8
  • 4.9
  • 4.5

Nearby

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    About

    Location.

    Bright, bold and sleek, the Sands Regency Casino Hotel offers electrifying gaming action in downtown Reno, Nevada. This exciting property is 2 blocks from the Reno Arch, 4 blocks from the National Bowling Stadium and 6 miles (9 kilometers) from Reno-Tahoe International Airport.

    Hotel Features.

    The Sands Regency Casino Hotel's extended-hour, complimentary health club features a sauna, steam room, massage rooms, large spa tub and a mountain-view fitness center. Other amenities include an Internet kiosk in the 24-hour lobby, meeting rooms, video-game arcade, daily breakfast (surcharge), and a seasonal shop for ski, snowboard, and bicycle rentals. The 45,000-square-foot casino includes slots, video poker, craps, roulette, and bingo. The hotel also offers a seasonal outdoor pool and a sand volleyball court. On-site dining includes The Copa Bar & Grill, the Original Mel's Diner, Cabana Café, Big Daddy's Cafe, and Sands Buffet.

    Guestrooms.

    The Sands Regency Casino Hotel's 3 connecting towers house 833 spacious guestrooms. Floor-to-ceiling windows provide mountain or city views. Rooms offer wireless Internet access, included in the daily resort fee. Refrigerators are available upon request (surcharge). Some rooms are pet-friendly. Guests must contact the property for more details.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Wi-Fi
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Spa
    • Express check out
    • Sauna
    • Free airport shuttle
    • Free long-term parking
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 4,494 reviews
    • 8.0 "Location is great."
      9.1 "91% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 6.5 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.0 "50% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      6.9 "Housekeeping was ok, according to 69%."
      5.3 "Hotel security was average, thought 53%."
      5.4 "Only 54% found the restaurant service to be good."
      6.0 "60% found the room service acceptable."
      6.1 "Only 61% were satisfied with the booking process."
    • 5.4 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
      3.6 "64% had problems with the shower."
      4.8 "52% were disappointed with the minibar."
      3.4 "66% thought the tv was sub-standard."
      4.3 "57% were unsatisfied with the kitchenette."
      4.4 "56% criticized the small bathroom."
    • 4.5 "Bar is not good."
      2.5 "Bar service was unacceptable, according to 75%."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.0 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      3.1 "69% didn't like the architecture."
      4.5 "55% didn't like the smoking area."
      2.0 "80% were unhappy with the handicap accessible facilities."
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    Overall rating

    6.5 Good
    Based on 2,157 reviews
    • 7.5 "Good location."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good breakfast."
    • 5.4 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
      7.0 "Housekeeping was great, according to 70%."
      5.9 "Only 59% were satisfied with the booking process."
    • 4.8 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      4.3 "57% criticized the small bathroom."
    • 4.6 "Bar is not good."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      3.4 "66% had problems with the shower."
      1.5 "85% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      1.3 "87% said the bathroom was dirty."
      4.8 "52% were disappointed with the minibar."
      4.3 "57% were unsatisfied with the kitchenette."
      3.3 "67% thought the tv was sub-standard."
      4.3 "57% criticized the small bathroom."
    • 3.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
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    Overall rating

    6.2 Good
    Based on 1,393 reviews
    • 7.7 "Good location."
    • 6.1 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      6.3 "Housekeeping was ok, according to 63%."
      5.5 "Hotel security was average, thought 55%."
    • 5.0 "Average comfort."
      2.0 "80% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 4.2 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      3.1 "69% thought the tv was sub-standard."
      4.1 "59% were unsatisfied with the kitchenette."
      4.9 "51% were disappointed with the minibar."
      3.5 "65% had problems with the shower."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.4 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      3.4 "66% didn't like the architecture."
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    Overall rating

    5.7 OK
    Based on 449 reviews
    • 8.4 "Good value."
    • 8.0 "Location is great."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.0 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.9 "Internet is poor."
    • 4.7 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      4.4 "56% had problems with the shower."
      2.6 "For 74%, the rooms looked old."
      3.4 "66% thought the tv was sub-standard."
      4.9 "51% were disappointed with the minibar."
    • 4.1 "Bar is not good."
    • 3.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
    • 3.0 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 494 reviews
    • 8.4 "Good value."
    • 8.1 "Location is great."
    • 6.4 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 5.5 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.1 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      5.0 "Only 50% thought, the hotel was stylish."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
    View all review categories
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