Recent reviews
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9.4
Excellent location within walking distance to busy city center Great value for the money Friendly staff Prompt service from staff & housekeeping Nice little restaurant in the lobby For some reason the TV was messed up most of the time (would get frozen on certain channels and would have to get up and turn it off). However, was not in the room much, so this was not a big issue.
review from KAYAK -
10.0
The hotel is centrally located in Reykjavik and next door to some excellent restaurants. The staff was very helpful and knowledgeable of the area.
review from KAYAK -
6.2
Location was good. Parking was listed but it was public parking. We had to drive around and parked a few blocks away.
review from KAYAK -
10.0
Location! You can not beat the location of the Centrum. Also the front desk staff is awesome. They can book all of your excursions for you and if you would like dinner reservations, they can suggest where and then make the reservations for you. The hotel bar happy hour was excellent if you like beer and craft cocktails. The room size was a little small and there was no place for a second piece of large luggage. Also, even with the radiator in the off position, the room was extremely hot. We were forced to sleep with the windows open. The amount of noise coming from the street from cars and people at all hours of the night caused us not to get a good nights sleep in the 8 days that we were there. I wish I would have brought ear plugs.
review from KAYAK -
9.6
Outstanding staff. Very clean. Very central. Convenient bar and restaurant. Slow wifi.
review from KAYAK -
10.0
Close to old parts of town. In fact, hotel is built over museum for first settlement.
review from KAYAK -
7.0
It was clean, desk staff were pleasant The hotel had messed up the reservations. My reservation through Kayak was fine. However, a hotel block that was to be released 45 days before my arrival was still on the books (I was joining a hiking group) and they tried to get me to pay for that supposed reservation. In talking with the agency that had arranged the room block for this particular hiking group, this is not the first time that this hotel has done this. In addition, a friend of mine who had confirmed her reservation at Hotel Centrum before leaving the US, received an e-mail that they were overbooked and she had to go to another hotel---even though Hotel Centrum had double bookings and indeed did have rooms.
review from KAYAK -
3.0
Location in town. Ridiculous price for room that had no amenities. Paid five star price for two star motel. Room small, bed uncomfortable. Everything extra.
review from KAYAK -
7.7
It was homely, comfortable room, nice surroundings, fantastic location, love the building on the corner of the centre of Reykjavik, close to the harbour and lots of great restaurants & cafes & museums. Steff were friendly, breakfast was nice. Breakfast was pricey especially when you could get a huge cooked breakfast and warm coffee down the road for less. tea and coffee facilitirs in the room were poor, there were 2 of us and they didn't have pairs of the same kind of tea bag, no milk, small cups, little sugar, we bought ours from the supermarket. Internet which we paid for kept stopping working but when we called it was fixed and when we mentioned it again at checkout it was deducted from our bill, so was ok in the end.
review from KAYAK -
6.3
cafe and breakfast
review from KAYAK -
7.0
Having travelled extensively around the world, it was a pleasure to be greeted by service minded, smiling, friendly staff. The hotel was relaxing and stressless. Maybe, a little more attention should be made to controlling the facilities inside the room. Ensure things are regularly maintained in the bathrooms with drips, leaks, and edges correctly sealed with silicon. Minor issue, but essential to retain the hotel profile
review from KAYAK -
8.0
The Hotel staff was very friendly and helpful in giving suggestions about places to visit, providing maps of the city, and arranging the shuttle to the airport. The Location is perfect, right in the centre of the city and close to shops, restaurants, the city lake, and sites. I think it's so unique that the hotel is above a Viking settlement (museum). I Loved this hotel! Although the breakfast is great, I do think it's a bit pricey per person (14 euros or $18 canadian).
review from KAYAK -
6.0
Staff are very helpfull , location of the hotel - it is very central.
review from KAYAK -
6.8
Location They have problems with American Express payments but not taking care of it
review from KAYAK -
6.0
service, warm hearted staff
review from KAYAK -
6.4
Proximity to the town center, cleanliness of the room The cost of our New Year's Day meal ($160 per person was too high) and the meal was mediocre (at best)
review from KAYAK -
7.6
Freindly and helpful hotel staff
review from KAYAK -
6.4
centrally located poor breakfast
review from KAYAK
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9.4
Excellent location within walking distance to busy city center Great value for the money Friendly staff Prompt service from staff & housekeeping Nice little restaurant in the lobby For some reason the TV was messed up most of the time (would get frozen on certain channels and would have to get up and turn it off). However, was not in the room much, so this was not a big issue.
review from KAYAK -
10.0
The hotel is centrally located in Reykjavik and next door to some excellent restaurants. The staff was very helpful and knowledgeable of the area.
review from KAYAK -
10.0
Location! You can not beat the location of the Centrum. Also the front desk staff is awesome. They can book all of your excursions for you and if you would like dinner reservations, they can suggest where and then make the reservations for you. The hotel bar happy hour was excellent if you like beer and craft cocktails. The room size was a little small and there was no place for a second piece of large luggage. Also, even with the radiator in the off position, the room was extremely hot. We were forced to sleep with the windows open. The amount of noise coming from the street from cars and people at all hours of the night caused us not to get a good nights sleep in the 8 days that we were there. I wish I would have brought ear plugs.
review from KAYAK -
9.6
Outstanding staff. Very clean. Very central. Convenient bar and restaurant. Slow wifi.
review from KAYAK -
10.0
Close to old parts of town. In fact, hotel is built over museum for first settlement.
review from KAYAK -
8.0
The Hotel staff was very friendly and helpful in giving suggestions about places to visit, providing maps of the city, and arranging the shuttle to the airport. The Location is perfect, right in the centre of the city and close to shops, restaurants, the city lake, and sites. I think it's so unique that the hotel is above a Viking settlement (museum). I Loved this hotel! Although the breakfast is great, I do think it's a bit pricey per person (14 euros or $18 canadian).
review from KAYAK
-
7.0
It was clean, desk staff were pleasant The hotel had messed up the reservations. My reservation through Kayak was fine. However, a hotel block that was to be released 45 days before my arrival was still on the books (I was joining a hiking group) and they tried to get me to pay for that supposed reservation. In talking with the agency that had arranged the room block for this particular hiking group, this is not the first time that this hotel has done this. In addition, a friend of mine who had confirmed her reservation at Hotel Centrum before leaving the US, received an e-mail that they were overbooked and she had to go to another hotel---even though Hotel Centrum had double bookings and indeed did have rooms.
review from KAYAK -
7.7
It was homely, comfortable room, nice surroundings, fantastic location, love the building on the corner of the centre of Reykjavik, close to the harbour and lots of great restaurants & cafes & museums. Steff were friendly, breakfast was nice. Breakfast was pricey especially when you could get a huge cooked breakfast and warm coffee down the road for less. tea and coffee facilitirs in the room were poor, there were 2 of us and they didn't have pairs of the same kind of tea bag, no milk, small cups, little sugar, we bought ours from the supermarket. Internet which we paid for kept stopping working but when we called it was fixed and when we mentioned it again at checkout it was deducted from our bill, so was ok in the end.
review from KAYAK -
7.0
Having travelled extensively around the world, it was a pleasure to be greeted by service minded, smiling, friendly staff. The hotel was relaxing and stressless. Maybe, a little more attention should be made to controlling the facilities inside the room. Ensure things are regularly maintained in the bathrooms with drips, leaks, and edges correctly sealed with silicon. Minor issue, but essential to retain the hotel profile
review from KAYAK -
6.8
Location They have problems with American Express payments but not taking care of it
review from KAYAK -
7.6
Freindly and helpful hotel staff
review from KAYAK
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6.2
Location was good. Parking was listed but it was public parking. We had to drive around and parked a few blocks away.
review from KAYAK -
3.0
Location in town. Ridiculous price for room that had no amenities. Paid five star price for two star motel. Room small, bed uncomfortable. Everything extra.
review from KAYAK -
6.3
cafe and breakfast
review from KAYAK -
6.0
Staff are very helpfull , location of the hotel - it is very central.
review from KAYAK -
6.0
service, warm hearted staff
review from KAYAK -
6.4
Proximity to the town center, cleanliness of the room The cost of our New Year's Day meal ($160 per person was too high) and the meal was mediocre (at best)
review from KAYAK -
6.4
centrally located poor breakfast
review from KAYAK
