Overview

Birchwood Spa Motel

6 Sala Street, Rotorua, New Zealand
+64 7347 1800

Rp 1,040,000+

Overall guest ratings

7.2/10 Good
Based on 375 reviews

Review highlights

  • 9.0
  • 8.6
  • 4.7
  • 4.2

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    About

    Enjoy your visit to Rotorua with a stay at Birchwood Spa Motel. You'll have free perks like WiFi and self parking. Rooms at this upscale motel feature bonuses like refrigerators and microwaves.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Room service
    • Hot tub
    • No smoking
    • Express check out
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 375 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "Management was excellent, said 88%."
      10.0 "100% said the reception staff was great."
    • 8.6 "Location is great."
      8.0 "Great parking, according to 80%."
      8.0 "City centre within easy reach, said 80%."
    • 6.2 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      1.4 "For 86%, the rooms looked old."
      2.9 "71% were unsatisfied with the kitchenette."
      4.1 "59% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 202 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
    • 8.7 "Good value."
    • 8.7 "Great service."
    • 6.2 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.9 "Average comfort."
    • 4.9 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
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    Overall rating

    7.2 Good
    Based on 142 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.6 "Location is great."
    • 5.9 "Average comfort."
    • 5.7 "Average amenities."
    • 4.9 "Rooms are not good."
      2.3 "77% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      1.1 "For 89%, the rooms looked old."
    • 4.5 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 2.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 30 reviews
    • 8.2 "Location is great."
    • 4.4 "Rooms are not good."
      4.7 "53% complained about the bathroom."
    • 4.0 "Not very clean."
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