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The staff are excellent. The rooms are old,... needs major upgrade.
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
It was close to the casino & a nice hotel A little pricey
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
breakfast was very good and the room was comfortable elavator did not work through our journey. corridors were very noisy after 12 am on saturday night (maybe this was only related with the party at the hotel on saturday night)
It was warm and it was close to International trains at Rotterdam Central Station. Not enough tea and sugar
Room was gloomy, bathroom was in disrepair, shower poor. Everywhere smelt of smoke and the staff smoked in the breakfast room.
good location, clean
the rooms had space but they were not clean the tiles in the bathroom was cracked and hanging of the wall the sink was hanging of the wall and the carpet in the main room was dirty
Basic rooms but so well located for the price would recommend to anyone wanting a fun filled weekend away Rooms were basic but great value
Handy man was helpful Elevator did not work...I Am 70 on 4th floor....firdt room,radiator leaked.....second room 2 continuos drips in bathroom...telephone system did not work...cold not call locally in Roterdam
Hotel staff was friendly and helpful in any situation. I was happy with the breakfast, both with its quality and the choice. Hotel is very good located, in pleasant walking distance from the train station, right in the shopping area. Free Internet, coffee maker with coffee and tea bags. The hotel is not luxury, what you get is in line with the price. Was not lucky with other guests, very noisy throughout the nights. One should try to avoid rooms looking in the inner-yard.
All, very good
Free internet in the lobby, staff were helpfull, location is central. condition of rooms was extremely rundown, and some things were broken and worn out.
Great value for the money, The location is right in the center face to face with Hilton Hotel and about 3 minutes from Rotterdam Central Station and 1 min from the Metro, 5 min from the Maritime Museum. Staff very friendly. Pretty nice breakfast for a 2 stars hotel and one ticket for a drink at the bar. In the last night they had a problem with heating (sunday night), in rest was very hot in the room
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
Location, price, bar, availability of lifts
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
well located in the centre of the city
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
Central location. Near the train station and near several bars/cafes
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
Free internet in the room and location
Good price, free Internet (wi-fi), location in Centre near railway station, cosy room, pretty good breakfast included in the room price.
Efficient and helpful staff; basic but comfortable room; good breakfast; free wi-fi; convenient location; reasonable price Shower head did not fit in shower-holder and had to be hand-held.
Very helpfull staf!! So nice. The room was big and clean, the bed was huge! : ) All in all, really nice hotel. In my taste, the hotel design and interior is to conservative. There is nothing wrong with that, it is just not my taste, and therefore I don't think I will come back, or recommend it to others. : )
very new, completely restored in a nice building very small reception, no bar, some things did not work (yet) such as some light points in the rooms
- very central - toilet seat was broken - one light in the bathroom was broken
good location the amount of mossies
Friendly staff, large and nice room, breakfast with a very acceptable choice, good location to move to the city center and near the central station. The elevator and hallways at first sight give a less good impression, but after entering a room is a pleasant surprise.
friendly staff, modern decoration very, very, very small room. Did I metion the room was very small??
The staff, the location, needing to get back to standards Of the manhattan. I expect it will take a couple of months. Still the best hotel in rotterdam and I would not want to stay anywhere else. Yours sincerely George Will reserve judgement until I have stayed with your hotel another couple of times.