H·top Summer Sun, Santa Susanna Hotels from Rp 312,267

Guest reviews

Based on 532 reviews

Location

8.7 "Location is great."

10.0 "100% appreciated the closeness to the beach."

9.3 "93% liked the proximity to shopping."
Service

7.5 "Good service."

9.3 "93% found the staff to be very friendly."

7.4 "74% thought the service was very professional."

9.4 "Management was excellent, said 94%."
Breakfast

5.6 "Breakfast is mediocre."
Food

4.4 "Disappointing food."

3.3 "For 67%, the dining experience was not enjoyable."

4.4 "The price was too high for 56%."

2.5 "Unclean dining area, according to 75%."

2.0 "80% found the side dishes unedible."
Cleanliness

3.8 "Not very clean."

4.1 "59% said rooms were dirty."

2.2 "78% said the bathroom was dirty."

3.8 "62% thought it was rather dirty."

2.5 "Unclean dining area, according to 75%."
Room

2.7 "Awful rooms."

2.7 "73% didn't like the uncomfortable beds."

1.6 "84% said rooms were small."

2.9 "71% complained about the bathroom."

4.1 "59% said rooms were dirty."

0.2 "For 98%, the rooms looked old."

0.2 "98% thought the tv was sub-standard."

1.3 "87% thought they were poorly maintained."

2.2 "78% said the bathroom was dirty."

0.9 "91% found problems with the furniture."
Amenities

2.6 "Terrible amenities."

1.5 "85% thought the building wasn't nice."
WiFi

2.6 "Disappointing internet connection."

3.8 "62% thought it was overpriced."

1.5 "85% said the wifi quality was bad."

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Based on 351 reviews

Location

8.2 "Location is great."

10.0 "100% appreciated the closeness to the beach."
Service

7.3 "Good service."

9.3 "93% found the staff to be very friendly."

7.0 "70% thought the service was very professional."
Breakfast

5.9 "Breakfast is mediocre."
Food

4.1 "Disappointing food."
Cleanliness

3.7 "Not very clean."

3.9 "61% said rooms were dirty."

1.8 "82% said the bathroom was dirty."
WiFi

2.9 "Disappointing internet connection."

4.0 "60% thought it was overpriced."
Room

2.5 "Awful rooms."

2.6 "74% complained about the bathroom."

2.5 "75% didn't like the uncomfortable beds."

3.9 "61% said rooms were dirty."

1.6 "84% said rooms were small."

0.2 "For 98%, the rooms looked old."

1.7 "83% thought they were poorly maintained."

0.3 "97% thought the tv was sub-standard."

1.8 "82% said the bathroom was dirty."

0.9 "91% found problems with the furniture."
Comfort

2.4 "Quite uncomfortable."

2.5 "75% didn't like the uncomfortable beds."

1.6 "84% said rooms were small."

3.1 "69% thought it was too noisy."

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Based on 170 reviews

Beach

9.7 "Wonderful beach."
Location

8.9 "Location is great."

10.0 "100% appreciated the closeness to the beach."
Service

7.0 "Good service."

9.2 "92% found the staff to be very friendly."

7.2 "72% thought the service was very professional."
Food

4.6 "Disappointing food."
Cleanliness

3.9 "Not very clean."

4.1 "59% said rooms were dirty."
Room

2.5 "Awful rooms."

1.5 "85% said rooms were small."

2.4 "76% didn't like the uncomfortable beds."

2.9 "71% complained about the bathroom."

4.1 "59% said rooms were dirty."
Comfort

2.2 "Quite uncomfortable."

1.5 "85% said rooms were small."

2.4 "76% didn't like the uncomfortable beds."

3.1 "69% thought it was too noisy."
Pool

1.7 "Horrible pool."