Temukan Tiket Murah ke Barcelona Barcelona-El Prat

Pro: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Kontra: "the food is disgusting"

Pro: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Pro: "What can I Say. It's Singapore Airlines"

Pro: "Helpful with our 2 year old"
Kontra: "Baby change area is very small"

Pro: "Crew will do anything to help"
Kontra: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Pro: "The crew were excellent"
Kontra: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Kontra: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Pro: "The crew Were exceptional ."
Kontra: "If The seat recline could go down a bit more innpremium economy, that would be perfect"

Pro: "Comfort n clean"

Kontra: "Change the food menu, boring with the same menu"

Pro: "Efficiency, good."

Kontra: "Good"

Kontra: "Transit time is good for way too tight"

Kontra: "My moslem meal selection wasn’t provided onboard"

Kontra: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."

Pro: "everything in suite class"

Pro: "smooth boarding process excellent enterntainment offered food is also quite good"
Kontra: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"

Pro: "Friendly staff Good customer service"
Kontra: "There was nothing i dislike"

Pro: "lot of turbulence, uncomfortable ride"
Kontra: "entertainment system was good"

Pro: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Kontra: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Pro: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Kontra: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Pro: "Clockwork prompt"
Kontra: "Mechanical"

Pro: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Kontra: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Pro: "crew very helpful with seating service on board also good"
Kontra: "head phones for entertainment very uncomfortable Food not to my taste"

Kontra: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Pro: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Kontra: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Pro: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Kontra: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Kontra: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."

Pro: "Staff, food and emenities great for economy class"
Kontra: "Inflight entertainment wasn't as extensive as in previous years."

Pro: "Great service and comfort."
Kontra: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Kontra: "Food not hood"

Pro: "I liked there was entertainment"
Kontra: "It was an old tired plane"

Pro: "Crew very good as was entertainments system"
Kontra: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."

Pro: "All went great"
Kontra: "I liked all - end to end excellent service"

Pro: "Service was best in class"
Kontra: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Pro: "The wonderfully kind and friendly air hosts and hostesses"
Kontra: "Nothing"

Pro: "Everything else was good"
Kontra: "Old aircraft with tired looking seats."

Pro: "crews are energetic and warm welcoming passengers."
Kontra: "aircon temperature is too hot for seat 50H area."

Kontra: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."

Pro: "The cabin attendants kept us well hydrated."
Kontra: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Pro: "Overall very good."
Kontra: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Pro: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Kontra: "Beware of babies on board."

Kontra: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Pro: "The ground staff in Sydney!"
Kontra: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Kontra: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."

Pro: "Good crew, but working with some tired, old equipment."
Kontra: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Pro: "Arrival in Canberra was excellent."
Kontra: "Horrendously uncomfortable business-class seat for a redeye flight."

Pro: "Movie selection, very helpful crew and good quality food."
Kontra: "Nothing!"

Kontra: "Very hard seats not many movies to choose from"

Pro: "attentive crews, clean toilets"
Kontra: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Pro: "As always crew magnificent"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Kontra: "Headphones- only one channel."

Pro: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Kontra: "I can't think of anything to make it better."

Pro: "Yes"
Kontra: "No"

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "Everything ,good service ,friendly crew affordable rates"
Kontra: "Nothing"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Same again the crew were fab"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Nothing much."
Kontra: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pro: "Crew were very helpful and courteous"

Pro: "Very polite and friendly crew. Very helpful."
Kontra: "Did not have the duty free item I wanted in stock"

Pro: "Very impressed with the service. Very friendly staff"
Kontra: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Pro: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Kontra: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Pro: "The staff are great, the food is good."
Kontra: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Pro: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Kontra: "nothing"

Pro: "comfortable seats good service"
Kontra: "nothing"

Pro: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Kontra: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Pro: "quick"
Kontra: "nothing"

Pro: "Cabin crews were politie"
Kontra: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Kontra: "going with RJ in the first leg"

Pro: "- Service - Food Quality"
Kontra: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Kontra: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Kontra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Kontra: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pro: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Pro: "Good legroom, friendly crew."

Pro: "Enterment"
Kontra: "Crew nice alway take care customer"

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pro: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Kontra: "Food was disappointing. No western option despite it being a London bound flight."

Kontra: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pro: "Everything, great airlineevrething"

Kontra: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Pro: "-Cleanliness -on time arrival"
Kontra: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Pro: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "Much better knee space. Excellent flight, good service..."

Pro: "Nice and spacious aircraft."
Kontra: "Some confusion on Hindu meal and vegetarian meals."

Pro: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Kontra: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"

Pro: "I can understand what kind of flight it was because it was a small plane"
Kontra: "Bad smells and an old plane i hope you will change the plane to another better one"

Pro: "Very kind and helping crew.. professional and helpfull"
Kontra: "I dont have anything to complain about"

Kontra: "It was canceled while am at the airport and i rebooked"

Pro: "Like the friendly Crew ..."
Kontra: "Food"

Kontra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pro: "Crew pelayanan bagus"
Kontra: "TV nya mati. Turun di tengah parkiran, naik bis."

Kontra: "Food can be better."

Pro: "Seating was comfortable."
Kontra: "Different selection of food."

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "It was a direct flight. The greeting crew member at boarding was nice."
Kontra: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Kontra: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Pro: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Kontra: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Kontra: "I didn't like food options on the way back....."

Pro: "Food and service is excellent"

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pro: "Excellent and plentiful food."
Kontra: "Limited storage in business class seat"

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"

Pro: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Pro: "Love Fly Ing GA"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Pretty on time"
Kontra: "The food is bad"

Pro: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Kontra: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Pro: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"

Kontra: "Sin-Jkt Fish with Rice: rice was very salty"

Kontra: "The crew should be more kind."

Pro: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Kontra: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Kontra: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"

Pro: "Conformt ,enjoy and on time"

Pro: "The luggage space was good."

Pro: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Kontra: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Pro: "seats are comfortable"
Kontra: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Pro: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Kontra: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"

Pro: "They serve Baileys. I had a treble and then slept for 8 hours."
Kontra: "I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food"

Kontra: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"

Pro: "Crew was amazing and diligent !"
Kontra: "Food could have been better with some more options available onboard!"

Pro: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Kontra: "Nothing"

Pro: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Kontra: "keep providing little gifts for kids"

Pro: "Food was good, service quick and efficient"
Kontra: "Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!"

Pro: "Very delayed flight that resulted to missed my flight going to davao"

Kontra: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"

Pro: "comfortable seats with good leg room"
Kontra: "Cabin crew did not offer much service. No coffee, tea or water offered."

Kontra: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."

Pro: "Modern flight and silent Large monitor"
Kontra: "Uncomfortable seats Degraded quality of food and drinks"

Pro: "Inflight entertainment was excellent! Staff were very attentive."
Kontra: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"

Pro: "Boarding and flight punctually. Boarding systematically. Crew members polite."

Pro: "Little more leg room! A good flight overall"
Kontra: "Flying time too long!"

Pro: "Food"
Kontra: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"

Pro: "Flight attendants really attentive and friendly. Flight arrived right on time and at a close gate. Good food."

Kontra: "None in particular"

Pro: "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."

Pro: "Adequate leg room, which is very important in a long haul flight. Punctual."
Kontra: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Pro: "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."

Kontra: "3h delay on the way in 1h delay on the way back"

Pro: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"

Kontra: "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."

Pro: "All components of the trip were UpTo the expectations"
Kontra: "Entertainment"

Kontra: "No in-flight WiFi was disappointing."

Kontra: "Same as above"

Pro: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Kontra: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."

Pro: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"

Pro: "Friendly staff"
Kontra: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"

Pro: "Friendly, good food with snacks, incident free. Thanks"

Pro: "Like a little private apartment, glorious."
Kontra: "No wifi, limited mivies"

Pro: "The plane actually arrived an hour earlier than expected."

Pro: "A350 is great."
Kontra: "Service was not that great for business class a"

Kontra: "when can CX remove those terrible sliding seats?"

Kontra: "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."

Pro: "Customer service"
Kontra: "The guy in front reclined for the whole 14 hour flight so I didn't have much leg room."

Pro: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Kontra: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Pro: "Plane landed early"
Kontra: "Old plane and old seats."

Pro: "The entertainment on the touch screen is pretty good. Economy seats are pretty good and have decent leg room."
Kontra: "The world is turning to vegetarianism and I think that all flights should now have a veg and non-veg option by default and it should not be a necessary special meal as such. The Ovo-lacto meal that was given to my wife and I was OK compared to the actual vegetarian option that was present on the menu. The airline should inform passengers in advance that a certain leg of the journey would have vegetarian options."

Pro: "Cabin crew always smiling and helping out"

Pro: "Love the icecream you provide."
Kontra: "the food is no so good."

Kontra: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."

Kontra: "Tv and food"

Kontra: "Vegetarian food. 30% of people are vegetarian"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Pro: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Kontra: "Foot rest in economy, gluten free meal is poor (except bread)."

Kontra: "Flight was delayed - missed connection in Istanbul"

Pro: "Everything went well"

Pro: "As above"

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing!"

Pro: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Pro: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Pro: "The plane was too hot"
Kontra: "Plane too hot"

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."

Pro: "Vree"
Kontra: "A little late"

Pro: "Food as per.always was.great and choice of entertainment also good."
Kontra: "Bording was delayed because of inbound flight delays."

Pro: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Kontra: "Business class gets only one small lavatory."

Kontra: "The head phones are terrible."

Pro: "Professional nice food"

Pro: "the seats were more roomier than the flight to istanbul."
Kontra: "One of the other passengers was being difficult and irritating on the flight."

Pro: "Entertainment options good"

Pro: "Largely pain free experience"

Pro: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Kontra: "No inflight entertainment even for business class passengers."

Kontra: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pro: "Fantastic journey no problems at all thanks kayak....."

Kontra: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pro: "The food was quite good"
Kontra: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pro: "Nothing Really Nothing"
Kontra: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pro: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pro: "Comfortable flight, on time and good service"

Kontra: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Pro: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Kontra: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Pro: "Well looked after from start to finish!"
Kontra: "Nothing!"

Pro: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Kontra: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Kontra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pro: "Friendly good service"
Kontra: "Istanbul changing gate to get to such long walk"

Pro: "Turkish is always consistently excellent"
Kontra: "I liked everything. They are very accomodating towards passengers with special needs."

Pro: "The food was ok."
Kontra: "I lost my suitcase or had it stolen!"

Pro: "nothing really special"
Kontra: "Food is very Poor Seats are cramped and uncomfortable"

Pro: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Kontra: "Ok"

Pro: "Food, entertainment system"
Kontra: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Pro: "The window seat"
Kontra: "Nothing"

Pro: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Kontra: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Pro: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"

Pro: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Kontra: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Pro: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."