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Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
pool in room
Room was lovely,very tastfully decorated A long way out of SAnur & the beach. , public areas needed attention & updating, as were a little run down, especially reception & pool area. Our mosquito net inthe room was dirty & needed changing
It was very peacefully at the Resort. The staff were always happy to answer any questions and offer advise. It was wonderful & relaxing to have a villa with a private lap pool. The resort was a bit out of the way. You always had to get a shuttle to go anywhere. The resort does supply regular return shuttles to Sanur (town) as well as "drop off only" to Kuta & Nusa Dua.
Excellent service and staff. Peace and quiet, great place to stay with small children.
Really good modern western facilties very relaxing, quiet yet close to a great shopping strip with many options numerous resturant outlets, spas, supermarket and in a great location in comparison to busy Kuta etc. really loved how the villas complimented the village temple and the locals on their daily rituals a really great stay. Was impressed with the services available like fulltime family assistant etc., security and the well qualified staff !!! We liked it so much that we may even consider leasing one of the private villas because of the perfect location and the overall establishment well put together. although the appliances were all brand new we did have trouble with the airconditioner making noises but realised not long after that it had just built up with ice inside an hour or so later it worked fine.
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Near the airport , local shops and restaurants and a good place to relax. None
Cleanliness of the hotel.Very helpful staff team. The location.
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).