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It was very peacefully at the Resort. The staff were always happy to answer any questions and offer advise. It was wonderful & relaxing to have a villa with a private lap pool. The resort was a bit out of the way. You always had to get a shuttle to go anywhere. The resort does supply regular return shuttles to Sanur (town) as well as "drop off only" to Kuta & Nusa Dua.
Room was lovely,very tastfully decorated A long way out of SAnur & the beach. , public areas needed attention & updating, as were a little run down, especially reception & pool area. Our mosquito net inthe room was dirty & needed changing
pool in room
The hotel is in need of a slight upgrade but it is big, clean and safe. It was a fair walk to our room from the reception area, but the grounds are really big and well maintained. The pool is also big and great if you have kids with you. If you want to sight-see, renting a car is really cheap, I think that we paid $* U.S so the parking facilities is a bonus. \n \nIt is only a few minutes from the airport, but cabs are so very cheap that it does not make too much diffference where you stay in the area. All-in-all, a reasonably good hotel.
Really good modern western facilties very relaxing, quiet yet close to a great shopping strip with many options numerous resturant outlets, spas, supermarket and in a great location in comparison to busy Kuta etc. really loved how the villas complimented the village temple and the locals on their daily rituals a really great stay. Was impressed with the services available like fulltime family assistant etc., security and the well qualified staff !!! We liked it so much that we may even consider leasing one of the private villas because of the perfect location and the overall establishment well put together. although the appliances were all brand new we did have trouble with the airconditioner making noises but realised not long after that it had just built up with ice inside an hour or so later it worked fine.
Excellent service and staff. Peace and quiet, great place to stay with small children.
Very relaxing, very polite staff. Rooms/bathrooms could be a bit cleaner .Not enough etertainment in the evenings.
beautifully maintained garden, easy access to beach, good spa, friendly staff I had booked an additional night (after previously booking 4 nights) via booking.com, however, when I checked in, the hotel had no knowledge of this extension of my stay. That was confusing since booking.com had already confirmed my reservation. The hotel eventually booked me another night, but in a more expensive room.
Our young girls (7 and 8 years) enjoyed the pool....as there seemed to be plenty of other kids to meet. The pathway along upper edge of the beach was great for running (exercise), while the beach itself was not. The hotel needs a facelift. It seemed a bit threadbare in places....
peaceful atmosphere and staff hospitality, and of course the beach. Breakfast was not included in the rate which was a bit surprising and extra charge for breakfast relatively expensive!
Staff were fantastic, always friendly and smiling. Fantastic location for our family in the gorgeous Sanur. Beautiful pools and good kids club
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The friendliness of the staff.Breakfast was very good.
Staff were very good and polite.
We enjoyed the proximity to the beach, the huge garden and the set-up of the rooms in individual houses in the local style. The rooms and especially the bathrooms need to get a good clean and small repairs should be undertaken.
Nice hotel, good food, nice location...the beach was dirty and needs to be clean with a group of people every day, the hotel should really employ few full time people to do the job of cleaning the beach from all the dirt that gets whashed up on the shore!
welcoming staff; excellent service, very quiet, great bed, staff want to improve service and comfort as much as possible (very attentive to your requests). considering the price/night (and competition at that price in sanur) the breakfast should be more "gourmand/gourmet" providing plenty of exotique fruits and snacks or extra drinks like iced tea during the day or upon request (like Rumah Bali B&B in Benoa which is way less expensive).