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My wife & I enjoyed our stay at the Maxwell. We really enjoyed its location in Queen Anne in which it was pretty easy to get to just about everything else in Seattle. Close to a lot of bus routes. You can even see the Space Needle as soon as you step out. I know they offered a shuttle service, but I really enjoy experiencing a city first hand. A lot of nice hole in the wall spots to eat & drink, nearby. Funky little hotel & friendly staff. Had a small pool in the basement & a fitness room. Restaurant in the lobby. No complaints, I would stay here again... It's not really a complaint, but the comforter was different than what I'm use to. It would actually fall off of me while I sleep.
Beds were terrific- loved the individual down comforters. Bravo! The room was decorated nicely and the space was huge. The bathroom was also very large and comfortable. Loved the Tommy Bahama dispensers for shampoo/conditioner/ shower gel Our shower was large, angled, and modern with no door/ curtain. The water sprayed into the bathroom possibly causing a hazard with the mess. The pillows were VERY hard. Lastly, we thought it was very strange that the room had a teeny tiny ironing board that was 3 inches tall. Not helpful.
very friendly staff very cozy bed really fun interior no bathtub
We went to Seattle for a quick weekend and the hotel was perfect. Walking distance to the Space Needle where there is the monorail you can take straight to the mall (roundtrip ticket is $4) and walk down to pike market. The hotel offers a shuttle but it was nice to walk a little bit and see everything on the way. Nice rooms and yummy pizza place/bar connected to lobby.
From the moment we checked in I loved this place. Free parking, good location and a very friendly, comfortable place. Decor was different but comfortable. Even when I looked out the window and four people were standing right below window I could barely hear them talking. I'm even considering a staycation here this summer to explore parts of Seattle I've never been to.
We stayed at the maxwell this valentine weekend. The hotel is very clean and nice. We have stayed in much more expensive but this could keep up with them all. Hotel employees were very nice. I would give this hotel a five star but after i left i noticed a $27.40 charge. I called and they said it was because i took the stuffed animal that is on the bed. They said i was notified of the "adoption fee" at checkout. I was NEVER notified. I am a little grossed out to think how many people slept with the stuffed animal before i took it (a little creepy) and to think i paid $30 for a $5 toy. A very nice hotel that ruined my opinion for $30. I was even trying to get my parents to go there soon!
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Great view of the Space Needle Lack of overall staff
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
The room was clean, good facilities, a lot of info about the city atractions. About 10 minutes walking to the Space Needle. The breakfast didn't impressed me too much...It was ok, but not too much variety of food specialities.
The location is good and there is secure parking for the places we were planning to go. The room may have been the smallest we've ever had in a Comfort Inn -- I felt a bit claustrophobic.
Friendly staff and comfortable rooms! Nothing
the motel was in a great location. the room was very nice and comfortable. the staff was very friendly. the parking garage was very low. it scratched the top of my truck. which is only 6'7" the guy at the front dest told me it would be fine, just drive slow. He was wrong.
Great location as is walking distance to EMP, and Space Needle. Staff was incredible doing everything they could to make our stay as comfortable as possible.
It was a nice location, right by the space needle. Could have been a little cleaner in lobby and elevator but the rooms were clean.
It was a very comfortable place to be. Easygoing, attentive without being overbearing. Nothing!
Clean, has food service Very crowded Sundays. Cruise swap day
free coffee and tea 24x7 in lobby This place is very small. During my stay, elevators broke down twice within three days. I was locked inside the elevator and had to wait for maintenance guy to open the door. Dining area is very small and food is over priced.
All staff including front desk, security, housekeeping and servers were so very friendly, helpful and welcoming. Made us feel at home!
we stayed here to be close to the swedish hospital since our daughter was having surgery on her eyes. we booked it last minute and just went off of the pictures and other reviews. we loved it! the staff was very friendly and helpful and the room was cozy and comfortable. everything was very modern in the room and the bathroom has a great shower. it was very clean as well. i liked that they had a restaurant downstairs and a fridge downstairs that had drinks/snacks to purchase. i would stay here again. it was also very quiet. the only downside was that the parking garage was too small for our car (our car is very tall). also, the street that its on/by is going through construction so it was hard to get to and from our hotel.
Clean, friendly staff, food was decent Location was a bit far off from downtown. Not too far from space needle.
It was only a few hundred yards from Seattle Center, and it was very nice and very comfortable.
friendly and helpful staff!
Location was great! It was easy to get to and to get around Seattle from. There were a number of restaurants within walking distance, which was handy with small children. The staff was amazingly helpful and friendly. I would highly recommend this hotel to anyone. Our room was not very toddler friendly. All the door locks were easily disabled and we had to jam the desk chair in front of the patio door to keep the door shut and my son inside. Also, the room had a shower only, not a tub and shower but luckily, we had a friend staying in another room in the hotel with a tub, so I was able to bathe my son there. Our room was located in the corner of the hotel, next to the laundry room and if we wanted to utilize the complementary wi-fi, we had to be in the bathroom or the entry hallway of our room. Otherwise, the signal was too faint to use.
Staff was very friendly! Spider in my sink. Also, it appeared that one of the double beds had been slept in and just remade. I was too tired to deal with it so I didn't bother to address it with the staff and just slept in the other one.
Staff was fantastic day and night. I could hear people walking in the room above mine. I could hear the person next door to me urinating.
Front desk staff were very helpful and informative
Staff was exceptionally friendly and accommodating. Location was well above-average for tourist attractions and the downtown area. Rates were a bit high for what it was but still very much pleased...would return.
Roomy, nice bed, good cold fridge, staff and the breakfast.
We wanted to be close to Space Needle, EMP, Pike Place & Aquarium. this accomplished all that. To top it all off, the staff were extremely polite and helpful, the room very clean and more than sufficient for our family of four's needs. Would stay there again for sure! I didn't like that we only stayed for two nights. We should have stayed for much longer, just had no time to do so. lol.
very welcoming, clean, good breakfast and very comfortable
Value for money, very comfortable with a good complimentary breakfast, beverages 24/7 with bottled water on demand.
There were two things I liked. The location was stellar! If not for that we would have stayed somewhere else and forfeited our money. The front desk agent (a nice blond girl) was so polite and understanding. She deserves to work at a nicer hotel. Mildew, mold, water damage and more. It was not a sanitary place to stay. You can tell the owners picked the cheapest options for everything. We could see a homeless camp outside the window. The room was dusty and not well cleaned. At least the mattresses looked pretty new but there was no bed bug protection. Other than the room being disgusting.... Our other trouble was we found the room we booked going for less than HALF what we paid for it!!!! We paid 160 for a one queen room and the NEXT DAY it was online on the same site for 70! We booked online so there's nothing they can do about the rate. They wouldn't even refund our 20$ parking fee! I requested a call from the manager and still haven't got one. I do not recommend this place at all.
The location was good. The price was high considering the basic hotel it was.Thin walls,old building,windows etc.Simply to expensive for the basic level of commodities.The bath tub was so old that look like dirty and the water didn't have any presure.Not bad overall,but too pricey.
Older facility with character, very clean, cute court yard and a nice quiter location. I traveled alone and it was perfect!
Location We were covered in bug bites after staying here. The hotel was extremely unhelpful after I contacted them and told them. I said I read other reviews (after staying here) that said they also received bites and were given compensation and then the manager had us take pictures of our bites and email them to them. Then they contacted me a few days later to say there were no bugs in the room and just left it at that. I emailed back that I was unsatisfied with their response and they still haven't replied to me.
Best part about this hotel is that it was 472 feet from Key Arena. No parking, no hair dryer, phone but not plugged in. Bathroom was clean but low shower head and toilet seat was worn out. First room we were given was under remodel, opening the door was a shock with the bathroom completely torn out, mattress in the closet and the shower/bath tub surround in the main living area. The motel is old, and it smells like it. Window air conditioner really loud and made funny noises all night but you don't dare open the windows because of transients outside wondering all night and having loud conversations. The price was bizarre but figured it being close to the event we were going to would make it worthwhile. Not the case, would not stay again even at a lower rate.
Older character building with charm, close to many eateries, coffee shops, and funky stores. Almost next door to space needle and key arena. Walkable and safe.
I liked the kooky feel and old was of the building. There was only one mirror and there was no soap
I liked the location and the bed. The hotel is literally old and falling apart. The towels are not washed between guest visits.
Bed was comfortable and easy 20 minutes walk to Pike Place, and very close to the Space Needle. Hairs in the tub, and the worst water pressure, and a shower head below my eye-line, meaning I was bending down, squatting almost, to try and shower with 50% water pressure.
The Queen Anne has a strange allure. It is located close to the Space Needle and EMP. What it lacks in modernity and comfort it makes up for in charm. Screaming man at night. Somewhat of a gritty feel to the overall room.
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.
Well, the sheets seemed to be clean, the fridge and microwave were clean and worked well, and the television was decent. The room was dingy, there was a hole in the ceiling above the shower caused by water damage that had been poorly patched with a piece of cardboard, there was a door to an adjoining room that was painted shut but had a hole in it you could see through to the storage area it was being used as, the tub and shower were extremely dingy, the staff was dismissive and, as stated in the review title, surly. The price of the room, while lower than others in the same area, was higher than warranted for the extremely low quality. Additionally, the "breakfast" they serve is mini muffins and tiny bagels so don't think you're getting anything worthwhile, and when they run out of coffee 20 minutes after breakfast starts they don't seem to bother making more. We even told them there was no more coffee left (this was during the posted breakfast hours) and the front desk agent smiled, nodded and said that we should let him know if there was anything we needed. Uh...yeah...coffee. Luckily there was a coffee pot in the room so we had crappy coffee in our room as our consolation prize.
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.
The place is barely habitable. Unclean and dirty.
great location close to the space needle, nice bathroom close to a big road. Very old rooms
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.