Overview

Ibis Surabaya City Center
Best Reception

Jl Basuki Rahmat No 94 96, Surabaya 60271, Indonesia
+62 315 358 885

Rp 413,334+

Overall guest ratings

8.4/10 Excellent
Based on 947 reviews

Review highlights

  • 9.2
  • 8.7
  • 8.3
  • 6.2

Good to know

  • Clean hotel facilities
  • Professional service

Nearby

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    About

    Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry service
    • Safe
    • Concierge service
    • Laundry facilities
    • Spa
    • Express check out
    • Air-conditioned
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 947 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.7 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good breakfast."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 3.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 94 reviews
    • 8.5 "Location is great."
    • 6.1 "Rooms are ok."

    Overall rating

    7.7 Good
    Based on 378 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Generally very clean."
    • 8.5 "Location is great."
    • 7.6 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.3 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 236 reviews
    • 9.4 "World class service."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 6.1 "Rooms are ok."
    • 3.2 "Quite uncomfortable."

    Overall rating

    8.3 Excellent
    Based on 236 reviews
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.6 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 4.0 "Not very comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    "Professional service"
    data provided by TrustYou
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