Overview

New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa, Tokyo 141-0032, Japan
+81 337 799 111

Rp 1,000,000+

Overall guest ratings

7.8/10 Good
Based on 1,747 reviews

Review highlights

  • 9.5
  • 8.1
  • 8.1
  • 6.6

Good to know

  • Professional service
  • Great shopping
  • Train station is close

Nearby

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    About

    Located in Osaki, this hotel is within 3 mi (5 km) of Tokyo Metropolitan Teien Art Museum, Tokyo Metropolitan Museum of Photography, and Keio University. Naka-Meguro and Shinagawa Aquarium are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Non-smoking rooms available
    • Laundry service
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,747 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      8.3 "Great parking, according to 83%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.2 "Good access to the airport, said 92%."
    • 8.1 "Food is delicious."
      9.0 "90% enjoyed the side dishes."
      8.2 "Yummy desserts, said 82%."
      10.0 "Pasta was excellent, said 100%."
      9.3 "Salads were tasty, according to 93%."
    • 8.1 "Breakfast is good."
    • 7.2 "Internet works."
      7.3 "73% said the wifi quality was great."
      8.2 "82% thought it was a great value."
    • 7.1 "Good service."
      7.2 "72% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      8.5 "85% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.9 "Only 69% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      6.9 "For 69%, maintenance was acceptable."
      6.0 "Only 60% thought the air conditioning was adequate."
      6.8 "Only 68% thought the furniture was functional."
      5.0 "50% thought the kitchenette was ok."
    • 4.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 366 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      8.3 "Great parking, according to 83%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good breakfast."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.8 "For 68%, maintenance was acceptable."
      6.9 "Only 69% thought the furniture was functional."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 541 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      8.1 "Great parking, according to 81%."
      9.2 "Easily accessible by car, said 92%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Breakfast is good."
    • 7.2 "Internet works."
    • 7.0 "Good service."
      8.0 "80% thought the service was very professional."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.5 "Only 55% said rooms were clean enough."
      6.6 "For 66%, maintenance was acceptable."
      5.9 "Only 59% thought the air conditioning was adequate."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      2.1 "79% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 384 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 8.0 "Breakfast is good."
    • 7.5 "Good cleanliness."
    • 7.4 "Nice rooms."
      7.5 "75% thought rooms were spacious."
      7.4 "Well-maintained, according to 74%."
    • 7.3 "High comfort."
      7.5 "75% thought rooms were spacious."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 4.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 454 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 6.7 "Service is ok."
      6.3 "Housekeeping was ok, according to 63%."
    • 6.3 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      6.7 "For 67%, maintenance was acceptable."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 5.0 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

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