The stuff tried their best to solve issues. Broken condicioner in "superior room" and contruction working at night in front of the balcony. Grey towels. Poor breakfast.
I thought the staff were very polite and curtious, and always ready to assist with any enquirey.and i have no hesitation in recomending this hotel to others.
The location and pricing and comfort. My money was stolen from my wallet left in the hotel room. The management placed the blame on myself saying that i might have spent it. but i did not. the sum was 30sgd in IDR which was 200,000. Although it was a little, it was my money in the wallet that i had put aside and not touch. I have two wallets. The management did nothing to recover an unhappy guest and said something along the lines of "the cleaner is earning 3000,000, what is 200000 to him. they only recovered this issue after I asked for some form of compensation as i wasnt satisfied. they then gave me free airport transfer back to the airport.
Friendly and helpful staff, quick response and great location (close to the action) Not convenient for people who think of renting a car without driver due to bad traffic going in/out of the hotel area.
the food of the restaurant and the swimming pool the room had always bad smell coming from the bathroom, very unconfortable. No pool towels, always they said finished.
my stay at dekuta is great... friendly staffs,gd location,easy access to other places,abt 20 mins to airport if there's no traffic. not convinent if u have elderly or people who have problems climbing stairs as the hotel do not have lifts.
Amadea was in a good location on Jl Oberoi (i.e. eat street). The staff were friendly and helpful and the rooms were clean and modern. We stayed as a group of four in two twin rooms and thoroughly enjoyed our stay. The pool is nice and has a bar for cocktails during the day until 6pm, so great for relaxing with friends. Breakfast is served in a restaurant that is linked to the hotel at the entrance, and had all the options you would expect. Overall a very good hotel in a good location in Seminyak (although not close to the beach - 10-15 min walk away). I put in some dry cleaning in to be done by the following evening which I was assured by the staff would be done before we all went out at 6pm but unfortunately it was not. I had planned to wear one of the items but as it was not back in time this was obviously not possible. This was quite disappointing and I ended up having to buy something else to wear. Other than that one small blip it was a great stay.
The superior room was beautiful and two steps from the pool. The pool area and ground floor is beautiful and the hotel is well located near nightlife, shopping and the beach. first room had balcony doors that didn't lock for some reason but was otherwise good. So they gave us a discounted upgrade to a superior Room. However they had forgotten to put towels in our new room too.
Friendly staff, good breakfast, free wi-fi. On seeing our room, we were very disappointed. It did not match our expectations from looking at the photos posted on this website, and we didn't think the name "Superior Room" was in any way appropriate. Towels and the blanket (not the bedsheet) were damp and spotty to the point that my co-traveler did not want to touch them; there were cracks and spots (mold?) on walls and ceiling and an accumulation of dirt and dust under the bed (obviously nobody had cleaned there for quite some time). Bathroom was very basic but just okay. At the price offered, we had seen much better standard of quality in various places on Bali. I am usually not fussy about the quality of accommodation, but this was really not good.
Good services, nice location both to the kuta beach and legian street To toilet didn't have springkler. So for us asian its kind of disturbing. The water from the shower are weak.
The dirty Bathroom
Fast check-in and check-out. Staff are polite. They could not provide an electrical plug that can connect to our camera's charger. The standard plug in the room is 2 legs, but our charger's plug is 3 legs. This was my major concern over the stay at this hotel.
clean room. nice swimming pool too far from the beach(for this price its OK))
staff not healpful,filthy bathroom
Swiming pool :) Location
Good location of the hotel (close to the beach and shopping area), friendliness of the staff and their helpfulness
I had a fairly comfortable stay in the hotel within my budget and have booked my stay again as well.
nothing Very old hotel, need renovation urgently.
My girl friend and i found the Annora Bali Villas very unique with exceptionally friendly staff. First impression was a very homely atmosphere with attention to detail most other accomodation do not have. The flower ladened bath tub on our arrival and the treats delivered in the evening was that extra special piece of service we have not encountered before. No
staff were fantastic, did everything they could to make our stay enjoyable and comfortable. thoroughly recommend annora to any couple seeking a bit of luxury, romance and privacy. Thanks again guys for a great time:)
Nice and clean room, very lively place! My TV didn't work however I didn't even mention it as I was on holiday and never in the room
younger crowd, good to party with. terrible stay, strong smell of feces and urine outside my room, only solution they offer was to move to worst room. When first arrived, my room was leaking and they had to move me to sister hotel 30 min away, upon my return the bathroom smells of mold and feces, very unsanitary environment. Hotel staff basically threatened me with violence and offers prostitution. and why would you make a section asking about what I don't like about this hotel and then tell me not to use it for complaints. I will never use booking.com again.
Aqua Octaviana is a great place to stay at a great value. Like an oasis in the middle of the desert The road is a bit dark and they need a few more signs to make it easier for you and your taxi to find. But once you find it it's like an oasis in the middle of the desert.
The staff are always excellent, very courteous and welcoming. The kids adore the pool table and table tennis table.
Quiet location, pool area
The Hotel was fantastic. We stayed in a deluxe villa (when you book a villa you book either the top floor or the ground floor) which was massive traditional balinese and beautiful. Driving into the Vila Lumbung for the first time was a great feeling - I knew we had made the right choice. The hospitality was great and the entire atmosphere was instantly relaxing. The only concern would be if you were wanting a shopping holiday - there is a little way to go into Kuta or Legian (about 20-30mins due to the traffic). Seminyak centre was only about a 5 minute taxi ride away but is focused on boutique shopping.
Friendly staff and good service overall! I wish the rooms were more Balinese with a "homy" atmosphere! They were ok but a little too cold and did not reflect Bali at all! Maybe it needs a little redecorating? The bathrooms were slightly old. Time for makeover i think!
Loved the relaxed feel of the resort. Lovely big comfy beds and gorgeous outdoor bathroom. Would and will stay again. Little bit out of the way but relaxing to be away from the hustle and bustle.
The lumbung concept is very good. Very Large rooms with large bed and daybed. Garden setting was fantastic with morning birdlife and animals adding to the nayural setting. The water was turned off to our rooms(2 days) to do renovation work to the pool area. I appreciate that this will make a better facility in the future however we felt that it was not in the best interest of customers to rent lumbungs that would not have water for a couple of days. This was very inconveinent seeing we were preparing for a wedding. The management of the hotel gave us no satisifaction in this matter. This reflects a short term problem however I would ask if they had or were considering any renovations in the period of my stay before I booked again.
Lovely gardens, very relaxing, excellent pool and bar, Very friendly staff. A great place to stay close to great restaurants. Too far to walk to the beach when you are on holidays. But not far by taksi.
Room maintenance is needed. Room door does not open smoothly. Bathroom door has rough metal cladding on one side with no hangers. Also bathtub has grout and fixtures are not cleaned properly.
Good breakfast, nice room and balcony, friendly staff. Too many Australian guests. The prices in the restaurant were too high, you can eat better for less elsewhere.
The swimming pool is nice! The staff is not very efficient and friendly. The room was not clean and overall unfinished. The superior room is very noisy, you hear all sound from outside. The food quality is not good and expensive. I definitely don't recommend this hotel at all.
The hotel is in need of a slight upgrade but it is big, clean and safe. It was a fair walk to our room from the reception area, but the grounds are really big and well maintained. The pool is also big and great if you have kids with you. If you want to sight-see, renting a car is really cheap, I think that we paid $* U.S so the parking facilities is a bonus. \n \nIt is only a few minutes from the airport, but cabs are so very cheap that it does not make too much diffference where you stay in the area. All-in-all, a reasonably good hotel.
Gardens, plenty of sun lounges expensive internet - previous hotel we paid 10,000 IDR for 1 hour! Bathroom easily became wet when showering - water everywhere. Couldn't get taxi from hotel. Requested twin beds, got a double. Requested late checkout, not available. And room 1111 was very noisy at night.
The hotel staff were very accommodating and very friendly. The rooms were very clean and were made up each day with fresh sheets duvets and towels.
great hotel, fantastic swim up bar. rooms very clean . a very enjoyable stay. cental location .. overall a great place to stay
it is nice to out of the "thick of things", good area to eat.
great landscaped gardens good beach access receptions ready agreement to change rooms to overcome noise problem shortage of pool towels desk will not call taxis very noisy corridors and gathering areas at top of each stairs partularly late at night poor noise deadening between floors
Great location,helpful staff. I booked the deluxe chalet but this was just a deluxe room and there was no private area
The hotel was right on the beach and eating places, shops/markets were within easy walking distance. the pillows were a little to firm.
We were upgraded in to a villa by the beach. We were all pleasantly suprised and the location was awesome. Beautiful view, nice rooms, perfect location.
The Gardens and pool were great The rooms need to be sound proofed i could here the people in the next room word for word
We enjoyed our stay, the staff were very friendly & helpful. Nice character & atmosphere The massage at the Spa (for Bali) was not up to standard
Staff was kind Location, smell, very small rooms for a very expensive price, asian guests were preferably located for breakfast in the restaurant terrace whilst we were always conducted to a closed dinning room on the first floor, service very slow, hotel drivers expensive (30% cheaper outside drivers), far away from everywhere (beach, city centre, etc.)
the fresh air and the beautiful sights the rooms were a little small and the location was far from kuta beach but the hotel offered free bus shuttles daily. furthermore there's no bar at the hotel.
The number of choices and quality on the room service menu was better then expected and the TV channel selections was excellent It took me more then 20 mins to check in and out for my 1 room even when I was alone at the counter. The waiting time is simply unacceptable.
The hotel is very new and the rooms are ok. We had a deluxe with a kitchen. That room was quite big and had 2 balconies. Staff is friendly and doing his best to help. Lunch/Dinner at the restaurant was above our expectations and affordable. The big issue for this hotel is its location. It is far away from everything, and I would recommend having your own car/scooter if you stay there. Breakfast could be improved. Bathroom is too small. At the swimming pool, when we gave back our towels, they were folding them and putting them back at the top of the pile, apparently for the next customer !
New Kuta Condotel is quite far from the center, but I like this hotel, as the hotel provides shuttle to Kuta, Nusa Dua also to the beach. Each room has balcony, so that we can enjoy the view from our room ... very nice view ... Breakfast must be improved.
the view and the beach none
The breakfast only! The hotel is in a horrible location. You are pretty much isolated with no means of transportation. The beaches around it are filthy, disgusting. The staff can't help you with anything, they don't know the answers of any question you may have about Bali. My room was dirty and there was poop all over my toilet when I checked in. Showers are dirty and horrible. Do not waste your time staying there. There are many cheaper and better options in Bali. Dito!
The view was amazing and the hotel staff were very friendly. There rooms smelt like damp and we needed to run the air conditioner for about 10mins before the smell went away.
The hotel itself and the staff are very good. The location is bit far, feel like some where at no where. It's about 45' drive from Kuta. One day, I and another two customers registered the shuttle bus to return hotel from Kuta, but, the bus didn't come until 1.5 hours later than the scheduled time after we called the hotel. When we arrived hotel already after 9PM, and we haven't had dinner. The way the on duty manager show hotel's apology is very "sincerely" - we are offered 20% off for that night dinner in the hotel. He said that's all he can offer.