The Grand Hotel & Spa

Top Luxury Hotel

Pros: I was very early arriving and didn't expect to be able to check in, but a room was available. I was just expecting them to look after mu luggage-so well done them, it made my day! My room was ...

Cons: Having to leave.

Pros: The room facilities were very good, especially the cafetiere coffee and being able to listen to Radio 3 in the bath! The swimming pool was excellent.

Cons: It was difficult to sit and relax at breakfast as we were on a bench seat and were not left alone by one of the waitresses; also the breakfast wasn't good value for money.

Pros: Loved the feel of staying at this hotel, from the warm introduction of the valet to the bar staff and waiting staff. Everyone was very friendly and helpful. The room was enormous and we loved ...

Rooms were spacious and well appointed.

Pros: Beds were so comfortable. Staff were very friendly and not in the least pretentious. Underfloor heating in bathroom is great.

Cons: Nothing in the hotel Spa was not as good as others I have experienced, sauna broken for 3 days.

Pros: Staff, room, location

Cons: Dinner a bit pricey, when using our bath there was not a lot of room between it and the sink so it was quite difficult to dry myself.