Recent reviews
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6.5
I was upgraded to comfort room once staff discovered that they made a mistake with part of my reservation. I booked room through a third party company and the hotel lost part of my reservation. These kind of things happen and the hotel was happy to upgrade my room type to the biggest room they have. This shows that some people (not all) at this hotel care about customer service. When I first checked in to the hotel, the young woman who checked me in was rude and short with me. I simply wanted to verify that the second part of my reservation was correct (I booked it in two parts for personal reasons). She quickly told me that I'd have to check out and check in again that day. But as it turns out they had lost that second part of my reservation and when I tried to check out and check in again, they said that the second part of my reservation did not exist. They had indeed lost that part of my reservation. Eventually they did admit it was their mistake and upgraded me to a comfort room, but because of the mistake, I was unable to make the first half of one day of my conference, which my company payed for me to attend.
review from KAYAK -
4.3
too quiet. rooms too small and no warmth
review from KAYAK -
6.3
Bar and restaurant closed on Saturday and Sunday
review from KAYAK -
7.7
The location is excellent for business or just visiting the city of Zurich.
review from KAYAK -
6.7
Spacious room, good service, friendly staff, English speaking staff
review from KAYAK -
6.3
Good & clean
review from KAYAK -
7.6
I liked the very high tech look and cleanliness of the room and hotel. I liked breakfast, dining room and one of the two front desk clerks. I wished that I was staying more than one night.
review from KAYAK -
8.0
The clean modern design The charge of SFr (almost $30) a day for wifi internet access. It should be a free facility provided by the hotel.
review from KAYAK -
7.2
Very comfortable. It's very quiet even along the street.(Double windows worked well.) Rooms are not big, but very clean and efficient.
review from KAYAK -
6.8
Clearness and comfort
review from KAYAK -
4.4
easy internet access, contemporary style, hotel airport shuttle the smallest room I ever had ( 201) with a single bed for 190 us dollars ...felt in a jail cell ..
review from KAYAK
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7.7
The location is excellent for business or just visiting the city of Zurich.
review from KAYAK -
6.7
Spacious room, good service, friendly staff, English speaking staff
review from KAYAK -
7.6
I liked the very high tech look and cleanliness of the room and hotel. I liked breakfast, dining room and one of the two front desk clerks. I wished that I was staying more than one night.
review from KAYAK -
7.2
Very comfortable. It's very quiet even along the street.(Double windows worked well.) Rooms are not big, but very clean and efficient.
review from KAYAK -
6.8
Clearness and comfort
review from KAYAK
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6.5
I was upgraded to comfort room once staff discovered that they made a mistake with part of my reservation. I booked room through a third party company and the hotel lost part of my reservation. These kind of things happen and the hotel was happy to upgrade my room type to the biggest room they have. This shows that some people (not all) at this hotel care about customer service. When I first checked in to the hotel, the young woman who checked me in was rude and short with me. I simply wanted to verify that the second part of my reservation was correct (I booked it in two parts for personal reasons). She quickly told me that I'd have to check out and check in again that day. But as it turns out they had lost that second part of my reservation and when I tried to check out and check in again, they said that the second part of my reservation did not exist. They had indeed lost that part of my reservation. Eventually they did admit it was their mistake and upgraded me to a comfort room, but because of the mistake, I was unable to make the first half of one day of my conference, which my company payed for me to attend.
review from KAYAK -
4.3
too quiet. rooms too small and no warmth
review from KAYAK -
6.3
Bar and restaurant closed on Saturday and Sunday
review from KAYAK -
6.3
Good & clean
review from KAYAK -
4.4
easy internet access, contemporary style, hotel airport shuttle the smallest room I ever had ( 201) with a single bed for 190 us dollars ...felt in a jail cell ..
review from KAYAK
